1,842 Posts
Sounds like you did the right thing. If you don't get some kind of response from the department head in a reasonable amount of time, you may want to follow up with him/her.
Thanks. The facilitator sounded helpful and understanding, but I think it's important to go through that exam and provide me with explanations about the correct answers to any questions that I answered incorrectly. I also will ask where these answers are located in this textbook, because I had been through that textbook repeatedly, and I had done all Study Guide questions. Basically I prepared well.
1,842 Posts
Now, to make the story even more interesting - I went today to write my final exam. The staff started to help me get set up on the computer, and it would only produce a mid-term exam. The staff said there was no record of my having written the mid-term exam. Earlier, the facilitator and I had discussed the questions, and the facilitator explained that she would adjust my mark, by excluding the 20% of questions that were on later test material. That was fine.
But she didn't record anything on the system. So, I asked her to please do this. She replied that she had it recorded in her own notes.
Fortunately, the staff could provide me with a hard copy of the final exam to write instead of online.
Now what?
I have phoned the facilitator, the head of the department and can only leave them voicemails. I did speak to someone, by phone, who said she would write messages for both of these people.
I'm sure it'll all work out.
But, well, you know.
elkpark
14,633 Posts
Sounds like you did the right thing. If you don't get some kind of response from the department head in a reasonable amount of time, you may want to follow up with him/her.