Because of closing hositals in our city and an increase in the population,
our ER has an average waiting time of 4 to 6 hours.
I personally don't see that as unreasonable since the majority of the people wanting to be seen are the cough and cold variety.
Seems that lately, anger directed towards the Triage nurse has gotten worse as Joe Public percieves it as an act of "poor customer service" if not seen :angryfire within an hour. I wait longer than that in my doctor's office and I don't get mad.
Most of us work 12 hours, non stop trying to see and treat people plus deal with Medics coming in the back door.
