Doctors who dont listen or dont care

Nurses Safety

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Anyone ever been faced with trying to be patient advocate with a doctor who obviously doesnt care or is too ignorant to know? Thursday night, I almost decided to quit nursing altogether. I had a patient with massive ascites (no obvious ascites the night before) who was on a regular diet and also had a dobhoff receiving tube feedings at 70 ml/hr. He was receiving IV fluids at 125 ml/hr. He should have been on low Na diet with fluid restriction. He was in severe resp. distress with massive lung crackles. I called the hospitalist on call and I had to tell him what orders I wanted! (chest xray, KUB to verify dobhoff placement, etc) He had no clue! I had to call this doc approx. 12 times through the night over this situation. I finally had to INSIST he come to the floor to take a look at this patient. While on the floor, the pt codes. What does the doc do? He just stands there! He leans against the wall and watches me call code, frantically running to get suction and supplies/crash cart. Then what does he do....HE LEAVES! I reported him. Unfortunately, nothing will come of it. This happens all the time here at this hospital. The same night, another pt's blood glucose was bordering 600 all night, he was on solumedrol for resp. probs with hx of DM. Insulin was making no difference because his fingersticks were only QID. I did a fingerstick about q 2 hr and called this doc every time. His response, "give him 10 units of whatever kind of insulin you want to". OMG! During this whole time, my charge nurse just sits back and watches, would NOT help me! I didnt get to leave until 3 1/2 hours post shift. I called in sick the next night because I just couldnt go back so soon after all this. Im just sick about it. MRSA and VRE are rampant and pt's die left and right. Anyone else work in a hospital like this?

Seriously,

I fear for some of these physicians, the ones who refuse to give up the 19th century thinking that healthcare revolves around them and their title. I'm never disrespectful to any of them, but the way I see it, their egos are not more important than my license or the patients I'm taking care of. [some of them really don't understand that patients are the only reason they have a career.] If they don't call me back when I call them to report a situation or if they do nothing and the patient continues to go bad I immediately go up the chain, and, of course, the entire incident is charted in the patient's medical record, including each time the attending MD was called and what was or was not ordered. At this point, one of two things will happen: either the rapid response team will intervene or the nursing supervisor will get an order from one of the ER physicians to move the patient to one of the ICUs stat. Our ICUs are governed by emergency protocols that were written by the medical chiefs of staff, so the unit nurses don't need to wait on orders from the attending physician to intervene to stabilize a patient; and in such emergencies the unit MD or ER MD is automatically authorized to take over and give any necessary new orders. This pisses off some of the attendings, but who cares, as long as the patients pull through. This is why I love floating to the unit, there's no room for egos and attitudes there because the unit nurses aggressively advocate for every patient that comes in and they don't tolerate foolishness from any physician.

I don't mean to speak badly of physicians in general because most of the ones I work with are very good about working with nurses for the best patient outcomes, but there's always that bad one or two who you wouldn't want caring for your worst enemy.

To the OP: don't stop advocating for your patients. You did a great job!

Oh yes I know what you are talking about. Some doctors don't care. they are finding out that medical school did not transform them into a god, and the money is not that great, and that medicine is a thankless job, as seen by them. I have seen patients left to die that could have been saved, and would have a normal life. Untreated infections, cardiac problems, bad anesthesia delivery, all with the doctor just walking away.

Go toe to toe with these doctors, and save the patient. I know it is stressful, but it is a life. After all is said and done, go up your chain of command, and write to the medical board, sent certified mail. Keep good notes on everything. We nurses have to get rid of these bad doctors, and we all know their own profession will not get rid of them.

Be very thankful for the good doctors out there, and let them know it.

YES YES YES I can so relate I wish that i would have this site as a resource when i started my career. I have worked in many a small nonprofit facility where i have dealth with drs who were either incompetent, untrained or just unbeleivably unprofessional and downright scary. I learned so much the hard way, baptism by fire. I have finally learned to speak up and colloborate with the physicians and some of the new ones really do not know certain things and when they realize that you do they are actually grateful and work with you.. I also realize that i do not know everything and have learned to express my concerns in a non emotional way and have become a much better nurse and patient advocate. I grew up by becoming a nurse and learned how to communicate and i now choose to work with the mentally ill because this is a population that desperately needs advocates and are underserved and easily taken advantage of. I am definitely not trashing all drs but there are bad ones just like there are bad nurses etc... A forum like this would have been so helpful to me when i started out my career in 1989

I worked at a drug and alcohol facility for 6 yrs and one of the attending physicians there would have never survived anywhere else. I can tolerate some ego in a dr whose knowledge and expertise is respectable but an ego and ignorance that is a dangerous combination. EX(pt in acute resp distress, homeless, hx of COPD, smoking crack and ready to resp arrest, turned O2 up during night and clearly suffering CO2 narcosis, desperately needed emergency treatment intubation and ICU care physician doing EKG at bedside and "teaching" staff EKG changes show long term resp problems DUH tells me to give him water and watch him Pt ended up trached in ICU after suffering to breath for an hour while i desperately and finally contacted another dr and got him transferred. Doc, didn't you ever hear of ABCs if pt can not breath who CARES about EKG????????????? If this pt was well-to-do and had a family someone would have been able to advocate but when it comes to MI esp drug addicts no one seems to care. Whenever i attempted to write this physician up was told Oh you know how--- is, we don't want to upset him WELL WHY THE HECK NOT????????????? Upset him report him and try to improve him some people just should not be in the medical profession. Thank God for nurses who advocate for their patients, someone has to. Wow, really needed to vent. that situation happenned a few yrs ago and i still get sooo angry when i think about it. Started keepin my own documentation at home then cause i figured it was only a matter of time til i would need it. Also started educating my patients on their rights and their right to complain. As difficult as the substance abuse population is, addiction is a shame based disorder and these patients really do have low self esteem and don't want to cause waves with a dr. Any way, left that facility finally and now work in acute psych and just took management position. Change comes slowly and is difficult but i have grown from my experiences and now with the internet can do research myself quite easily and have learned that if i become emotional and lose logic i am ineffective but when i present facts and research and throw in the "legal/liability" part of the picture i do get results. Sorry about the rambling but this is topic that hits a nerve with me

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