Disillusioned educator

Specialties Educators

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I have been in and out of 3 different hospitals with my mom in the past 3 weeks and have to say, I am completely disillusioned about my own profession. In all the 3 weeks she has only had one nurse that was anything near what I would consider safe/kind/knowledgable all together. Some of them were nice but dumb, others smart but not nice, etc..

Some things I have witnessed

  • In one 8 hour shift (I was there the whole time) the nurse spent a total of 10 minutes with her, and that was giving pills.
  • A nurse came in to her room with her computer on wheels and all of mom's meds and started handing them to her with a glass of water WHILE SHE WAS HAVING A BOWEL MOVEMENT ON THE COMMODE. That nurse got a talking to in the hallway by me.
  • Giving an IV med without scrubbing the hub AT ALL and yes, phlebitis developed a few days later.
  • Taking stitches out without wearing gloves (I walked in on this happening, and so I don't know if she even washed her hands before starting) - let's hope her incision does not get infected now.

Do any of you get disillusioned with nursing when you or your family members are the client? Of course, none of these nurses were in any of my classes....::)

Specializes in ICU, LTACH, Internal Medicine.

I am really sorry for your experience but I'm just itching to ask a few more questions, if you do not mind:

1) what was the nurse/patient ratio in the unit?

2) what was allowed drug interwal?

You see, if you have one hour, or 60 min sharp to do all morning pass for all your patients, it makes a difference if you have 3 or 8. It may not be physically possible to do everything by the book if you have only one hour and 8 patients plus usual morning rush. You will have to cut some corners.

3) what was the unit acuity? If I have one of my ICU level patients going south, I sometimes have to miss my hourly rounds on the rest... yes, I park my station strategically and CNAs know what to report, but I still need to spend 70% of my time with that sick cookie. Add charting to that.

4) did the unit had small colorful plugs to put onto IV lines'ports? In this case, scrubbing is not necessary (whatever policy says; read the manufacturer's notes). Phlebitis is not 100% resulting from "dirty line", most commonly it happens because of overdated IV and irritants in solution.

You need to speak with the unit supervisor and up to the chain, including CNO and CEO, and if staffing was regularly above recommended norms, bring this to their attention.

Sorry again for your experience, hope you mom is getting better

KatieMI - thanks for responding. Yes, there are many variables to consider for sure.

To try and answer your questions #1 - I don't know the nurse/patient ratio - I didn't ask and wasn't in a position to know. When I discussed it with the nurse after she did say she is on a time crunch (1 hour) to pass the 9am meds, which I do understand, but she could have went and passed for someone else and come back. It is never appropriate, nor hygienic to pass meds while someone is on the commode.

#3 - I do not know the unit acuity - it was a small hospital with quite a few chronic type patients. It isn't something I could ask about as they are not at liberty to talk about the other patients. I do understand about acuity - even when I was a floor nurse and only had 4 patients, one of them could certainly take up the majority of my time.

#4 - the IV tubing was the 'old fashioned' kind that did not have the self-cleaning ports or hubs or caps, etc. Clearly the kind that needed scrubbed.

I plan to visit with the unit director for one of the hospital units we were at, and if my mom gets a survey to fill out I will be glad to help her.

I try so hard not to be critical or picky when I am in the hospital or a family member is, as I know there are so many other variables that are always involved, but the concerns for the past 3 weeks have compounded and I know they are a result of a larger system of problems.

Thanks again for your response!

Specializes in Vascular Access.

"did the unit had small colorful plugs to put onto IV lines'ports? In this case, scrubbing is not necessary (whatever policy says; read the manufacturer's notes). Phlebitis is not 100% resulting from "dirty line", most commonly it happens because of overdated IV and irritants in solution."

What is an "overdated" IV? Are you referring to an IV med or solution which was hung, but has already expired? If so, this is definitely a rare occurrence. Yes, chemical phlebitis can occur with an IV med that has an extreme pH or high osmolarity and yes, that happens when the nurse is attempting to infuse the medication into a small hand vein per se'. But mechanical or bacterial phlebitis can occur when bacteria enter into the bloodstream from a needleless connector which wasn't cleansed thoroughly, or you may see it from the friction of the catheter in the vein because of a ill fitted IV dressing allowing to much movement or too much manipulation of the line.

To the OP, I would not have let that nurse near my Mother's IV catheter if she wasn't caring for it appropriately.

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