Quote from veenguyen
They told me I didn't get the resident up, didn't take them to go eat, hiding and ignore the call light.
I was in shock when they told me that. I was literally on my feel for 15 hours and it's still wrong. I am so upset about myself, I keep asking the questions why are my co-workers don't like me
you? I was a CNA in LTC for a few years, and I get it -- time management can be very difficult! I remember a shift where we were short a CNA (leaving 2 CNAs for 30 residents.) We were about 3/4 finished with evening cares...... and then we had a tornado warning. We had to evacuate EVERYONE into the hallway, and then start over when we got the all-clear.
That said. If it's true that the resident was left in bed and not fed, that is considered neglect. 1) we can't let a helpless elder go hungry, and 2) pressure ulcers ("bedsores") can happen VERY quickly -- especially if the person is incontinent and/or malnourished. This is why they need to be repositioned every two hours.
Say the resident has been lying on his left side for several hours. When you turn him, you may see that his left hip looks a bit pale or pinkish -- with pressure to an area, those tiny capillaries are squeezed, making blood flow more difficult. If you turn the pt onto his right side, the skin will quickly retirn to normal. However if that pressure continues, it progresses to an injury to the skin.
Now if what the report says isn't true, that you did
feed, turn, provide hygiene -- I am sorry that happened. You seem like a nice person.
Personally with someone as new as you are, I would start by teaching you or ask the manager for more orientation time. If it continues to be a pattern, then that is a huge deal and would need to be dealt with as such.
I'm saying all this because there will ALWAYS be too many residents and too little time, and we have to roll with it.
The good news is with time and experience, even just getting to know the residents' routine etc, it will get better!
I hope your new job goes well!