CGFNS for NY, PRC sent document with wrong info

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please i need an advice on how could i resolve my problem in the easiest and fastest way.

i've already sent all the documents CGFNS requested me.. it's all up to my school in the philippines & PRC.

i got no problem with my school sending my TOR and other documents. my problem is, PRC sent the necessary documents and i saw in my status on the internet that CGFNS received those documents but they rejected it due to the inconsistency of the information compared to the info i sent (specifically my DOB) and thats it. what should i do? i'm planning to call their service tom. is there anybody who havce any idea or experienced the same case as mine? help help :confused: :confused: :confused:

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Login to your account in CGFNS and check your birthdate as they have it recorded to make sure that is correct.

I have had many cases where the information is changed somehow in their system from where a nurse I'm assisting had keyed it in only minutes previous. It's a bug in their software and they won't admit it to you but they have no idea how to fix it.

If there is a mistake in your DOB in the CGFNS account then you can correct it by sending them an email through the website and they may ask you for a photocopy or scan of a government issued ID to confirm it.

If there is not a mistake at DOB then you have to find out why the PRC documents have an incorrect birthday. Unfortunately since I'm not a Filipino PRC refuses to discuss many of these things with me so I don't know how to correct it remotely.

It is also possible that CGFNS or PRC got the records switched and sent the wrong documents or filed the wrong documents. if you have a fairly common first and last name (by Philippine standards) then it is likely that this is the case. You can ask CGFNS to double check using your full middle name(s) and PRC ID number.

Lastly, when you call CGFNS make sure that you have already done everything you can through the website. You need to call them at 8am EST to get in before the Queue backs up. Have your CGFNS ID number already in front of you and it helps to be logged into your CGFNS account while you are talking to them so that you can look at the information along with them.

Up Vote Up Vote ×
Login to your account in CGFNS and check your birthdate as they have it recorded to make sure that is correct.

I have had many cases where the information is changed somehow in their system from where a nurse I'm assisting had keyed it in only minutes previous. It's a bug in their software and they won't admit it to you but they have no idea how to fix it.

If there is a mistake in your DOB in the CGFNS account then you can correct it by sending them an email through the website and they may ask you for a photocopy or scan of a government issued ID to confirm it.

If there is not a mistake at DOB then you have to find out why the PRC documents have an incorrect birthday. Unfortunately since I'm not a Filipino PRC refuses to discuss many of these things with me so I don't know how to correct it remotely.

It is also possible that CGFNS or PRC got the records switched and sent the wrong documents or filed the wrong documents. if you have a fairly common first and last name (by Philippine standards) then it is likely that this is the case. You can ask CGFNS to double check using your full middle name(s) and PRC ID number.

Lastly, when you call CGFNS make sure that you have already done everything you can through the website. You need to call them at 8am EST to get in before the Queue backs up. Have your CGFNS ID number already in front of you and it helps to be logged into your CGFNS account while you are talking to them so that you can look at the information along with them.

hello hushdawg! does the PRC send my TOR copy to the CGFNS too? i submitted a copy to the prc when i applied for the national licensure here in philippines. Thank you

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