Case Management vs Care Coordination

[5228shamrock]

I’m wondering what everyone thinks-

How are Case Management and Care Coordination different? How are they the same/similar? (I work in an outpatient setting,)

Thank you in advance for your comments!

[MelEpiRN]

I would think case management work with insurance, placement, obtaining DME and medications. Care Coordination would be ensuring all the follow up appointments are scheduled, the patient can get there, the patient understands the plan of care, diagnosis, what medications are for. Am I close?

[BBP42]

Home health RN here. In my company, Nurse Care Coordinators are office staff who triage who needs visits that day and check in with patients who are referred and waiting to start services, coordinate with IV companies and MD offices. Nurse Case Managers are field RNs who see patients in the home and manage their plan of care once they are on services. In the hierarchy of who reports to whom they report to the same manager and are considered equal level, at least in my organization.