Care Manager for Humana

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Hi!

Just wondering if any of you know anything about being a Care Manager for Humana? I am interviewing for this position; it's not patient care oriented but is more like case management, advocating for the patient and teaching. I would love to hear from anyone that has done or is doing a job like this.

Thanks!

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Specializes in Management, LTC, AL, Home Health.

I worked for Humana as a case manager for approx. 2 months. It was a horrible experience for me, but hopefully you'll have better results. I never received any compensation for the orientation that I went through and I also never received any pay for the work I had done. I had to go out on assessments to get paid, but most of the patients did not want their services and refused to let me come to their homes. They mandated that you keep calling them several more times to convince them to accept their services. They said you would get paid even if the pt. refused, but they had all kinds of little rules why cases didn't qualify. So basically, you work and work, practically begging a pt. to let you come out and Usually they still said no....or you find out your referral isn't even out of the hospital yet, but you have to make contact in 24 hours. I turned my paperwork for pay in three times and they kept telling me they lost it. I finally resigned myself to the fact that they had no intention of paying and decided to cut my losses. I told them to NEVER contact me again. There are LOTS of regional managers...so maybe you'll get a more organized group that what I was assigned to.

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This isn't a home health position, maybe more experience will be found in the case management forum?

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Thanks! Sorry if I posted in the incorrect place.

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Specializes in telemetry, med-surg, home health, psych.

It is Home Care, not Home Health....but a dear friend of mine has been working as a Care Manager for Humana for about a year.

She absolutely loves it....she can make her own schedule, schedules her pts., can take as many or as few as she wants. She sees them

once a week and does NO medical at all, doesn't even take a blood pressure. It is more finding them resources in the community that they

can utilize through Humana. She has 40 plus years working in the hospital and she was burnt out and didn't want direct pt care.

She makes good money. Find a company that contracts for Humana that pays well and pays mileage, they all don't.

The only downside is extensive computer charting but you can do at home. (no office drama :) )

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