Calling an MD during night shift

Published

Hello,

I hope everyone is doing well out there and having a blessed day. I wanted to start a discussion to see what others thought about calling the MD at night and what has worked for them when night shift doctors are crankier than usual as well as prioritizing when to call and when not to call. I recognize that day shift nurses have more direct access than night shift nurses so calling the MD or speaking to an MD can be frustrating at night when they are off their sleep schedule. We, the rest of the nurses, try to group our calls together so we can minimize the number of pages, but also end up endorsing some of our items to day shift depending on how important it is. I just notice that real world is not always like NCLEX and wanted to get more of an idea on what works and what does not.

Have a great one and thanks for any feedback.

Specializes in Critical Care, Med-Surg.

Lots of good advice has been given, so I'll be concise and also reiterate some of what has been said.

1. Have all the pertinent information on hand when you call. SBAR should help with this, but think ahead to questions the doc may have, and be prepared to answer them with something other than "I don't know."

2. Cluster your calls for non-urgent issues. DO NOT cluster urgent and non-urgent calls together.

3. Remember your CUS words: (from Team STEPPS)...

Specializes in Rehabilitation,Critical Care.

It's their job.

But it is your job to provide a good picture for them as well. Please call when you're ready.

+ Join the Discussion