Behavioral Problems:Patients in Outpatient Clinics

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In the outpatient clinics how do the staff deal with patients that are disruptive on a daily tx basis.

Specializes in Nephrology, Cardiology, ER, ICU.

Good luck and take care. I always appreciate the perception of the care we provide. Thanks.

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A comment after reading errosmith's thread.

I treat my patients with respect. I feel that if it wasnt for my patients being there, I wouldnt be there. I am here to work for them. In fact, Ive began mentioning to the pts that if they would like to do any educational inservices, or create a day like "bingo", to please do so. I love education and support anyone wanting to bring "fun" to the clinic. I know that just because these pts are on dialysis doesnt mean that they shouldnt feel important. Not saying an giving an inservice makes ppl feel important, but it may be something someone has always wanted to do... like being on a committee. I tell them that "this is your clinic too". I think its ok for a pt to educate another pt... as long as their information is factual, of course.

I agree it must be difficult to be told what to do all the time. I have a different approach with some, I teach them why, not just tell them to do so.

Well, I want to read more threads..... Thanks all for reading.

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