I work in home health and recently the pt has requested we pass along report in the same room as him. This makes for a somewhat sticky/uncomfortable situation because we all us nurses) feel it is relivant to discuss his emotional wellbeing as well as physical; this is difficult because how do you tell the next nurse you patient has been hard to deal with, snappy and generally distasteful in front of them?? His wife is a dr. and when one of the nurses passed on report she mentioned to me that he was in a bad mood and had snapped at her. Pts. wives mouth dropped... should she have really been that shocked???
are we supposed to give a candy coated report? Or do we explain to the pt (and wife) if they want a bedside report they have to be prepared to hear things they may not want to hear (all in a professional manner)
He is a new quad... he micro manages and can be cranky and rude. Expects us to read his mind and when we don't execute the TV remote or anything to that matter to his liking he snaps. This is information we all collectivity feel is necessary to pass on... advice???
MERRY CHRISTMAS! Make that holiday money in remembrance of HIM!!
I would have a weekly team conference to discuss apporaches to caring for this patient and in bedside report I would include what types of things helped mediate patient's comfort ie how he likes the tv managed or positioning with pillows or how his food is prepared and provided. And I'd include him in the conversation.
I agree. One issue i have brought up to our nurse manager is his lack of communication with the nurses. Its a problem. He like to play telephone with us (you know, he tells AM nurse something to pass on to PM nurse to pass on to me the NOC nurse; PM nurse will say "Craig wants to tell you..." as I'm standing right beside him) he does it with all of us.
I agree. One issue i have brought up to our nurse manager is his lack of communication with the nurses. Its a problem. He like to play telephone with us (you know, he tells AM nurse something to pass on to PM nurse to pass on to me the NOC nurse; PM nurse will say "Craig wants to tell you..." as I'm standing right beside him) he does it with all of us.
It is understandable that you would prefer that he communicate directly with you, but for some people who are of a higher socioeconomic class, "play telephone" (as you call it) is their preferred communication style when speaking to their staff. Don't let it bother you, it is not a reflection on you.
Jen_Loves_Nursing
238 Posts
I agree. One issue i have brought up to our nurse manager is his lack of communication with the nurses. Its a problem. He like to play telephone with us (you know, he tells AM nurse something to pass on to PM nurse to pass on to me the NOC nurse; PM nurse will say "Craig wants to tell you..." as I'm standing right beside him) he does it with all of us.