Background check result is in, but HR said they didn't receive it?

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Some of you might read my post previously but here is current dilemma. I went to do my finger print as instructed and called this morning to find out if the result is in and if it has been sent to my potential employer. They told me yes, it was sent since yesterday. I called the HR this morning and talked to person who hired me. They said the result is not in yet. They said once it is in, they will call me. What is going on? I cannot seem to make anything out of this. If the result was sent since yesterday, they should have it in front of them electronically already right? They said another girl who did finger print the same day as me, her result already came back. Please help me make some sense out of this. I am just nervous and scare that I won't be hired after the record showed I was arrested for battery although the case was dismissed. What are the procedures? Will they tell me you won't be hire due to your background check record showed you were arrested?

Specializes in Psych ICU, addictions.

Even if it was sent electronically, it may still take a day or two to get through...the internet is sometimes not as instantaneous as we'd like it to be. It's possible it may not have arrived yet. It's also possible that they have received it but just haven't gotten around to it. Last, are you sure it was sent electronically? Maybe they sent it by snail mail.

I would wait a day or two, then try asking again to see if they've received it yet.

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