Anyone work as a case manager in the ED?

Jedrnurse, BSN, RN · Oct 20, 2021

Do you know if this position would leave you open to being pulled to work on the unit, given that staffing is in such trouble in so many places? If you were pulled, would you be okay with that?

carebear01, BSN, RN · Oct 20, 2021

6 hours ago, Jedrnurse said:

Do you know if this position would leave you open to being pulled to work on the unit, given that staffing is in such trouble in so many places? If you were pulled, would you be okay with that?

There is nothing in the job description to indicate that I might be required to help out of the floor. During the worst part of the pandemic, none of the non-bedside/desk job nurses (that I personally know) were pulled away from their job to do bedside care. That would be a good question for me to ask in an interview though. And would I be OK with it? Only if there was some type of external/internal disaster where they needed all hands on deck.

JKL33 · Oct 20, 2021

Hope you get some actual experienced replies.

Coming from the perspective of having worked in a system where they were utilized (but not having filled that role myself), I believe a lot of their work has to do with making sure that patients have reasonable resources related to following their discharge instructions, working to close some of the gaps that lead to ED bounce-backs, working to help develop plans of care for "high utilizer" ED patients with chronic conditions so that they do not have to receive primary/maintenance care in the ED...in general actions that support patients' continuity of care, etc.

It's a role I wouldn't have minded trying if I were staying around the ED.

Here's a blurb; dated now but still relevant.