Am I Irresponsible?

Nurses General Nursing

Published

I was called irresponsible by my manager in an email to myself and two others. I am a student nurse at a local hospital and by MY mistake, I wrote my shift down wrong. I have been there for a little over a month.

Had a conversation with my manager over the phone regarding the missed shift. Convo turned to the schedule book. During my orientation or lack thereof on the unit, I had no idea of what the schedule book looked like. My schedule has always been emailed to me by the shift coordinator who makes the schedule. ALso had no idea that there was a book in which we write our contact info in. Preceptor never discussed with me. Then there was the orientation checklist, that wasn't complete, preceptor placed me with another student nurse and was not able to complete the list and was never checked off on items by the preceptor. I did not turn in my CPR card after taking the class in late August. I had to change my scheduled dates and the shift coordinator emailed me with the only day that she could accomodate me, however, she wrote in the 'schedule book' a list of different dates.

I will accept responsibility and have for everything. It is, for me anyway, as a new student nurse difficult to assert myself. I never want to make the wrong impression in the beginning. I realize now that that was a huge mistake. I should have asserted myself and insisted that my preceptor go over the entire list (6 pages) with me and check off items so that I could turn the doc in. My question is should I take ALL of the responsibility? My manager never gave me the benefit of the doubt and said 'maybe you weren't oriented properly to the unit.' That is what I would have done due to this being the first incident. NOw if this were to happen again, I would expect to hear the words irresponsible. In additon, she called me, I paged her back and bever recieved a call back from her. She states that I should have assumed she didn't recieve the page (which she states she didn't) and should have paged again. The shift coordinator never responded to my email regarding my acceptance of the changed shift and I should have assumed she did not get the message and email her again.

SHould I be at all concerned that I have not been given the benefit of the doubt regarding this situation or should I just roll with the punches? I am taking all of the responsibility as well as all of the fault.

Thanks, I asked in this forum because I know that the responders will be completely honest with me!!

Specializes in Critical Care, Education.

Based on the facts presented by the OP - the root cause for the scheduling error lies with the manager/supervisor. She/he should ensure that all new personnel are oriented correctly and provided with accurate information about all important processes for the unit. The only way the OP could be judged responsible for this "mistake" is she/he failed to consult the crystal ball (which must have been issued during orientation because that is the only way the information could have been delivered).

The manager in question should know better than to be disrespectful to staff - using derogatory terms such as 'irresponsible' is a personal attack and has no place in a professional communication. I hope the OP hangs on to that message in case HR needs to be informed about the quality of this manager's judgement.

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