A resident that shouts all the time

Specialties Geriatric

Published

I would just like to ask some advice really. Where I work there is a new resident and she constantally shouts and I mean constantally. It is unfair to the other residents in the home.

The lady forgets where she is at times she can't even remember the town.:o

I know this is unfair to the staff and other residents. But when I worked in a Care Home before we had a few residents like this and in the end the staff got so used to the shouting/ calling out that we were not nasty to her but we blocked it out. If you can understand what I am saying.

I do this at work and just get on with doing my job. But the other Carers it drives them mad that the lady shouts all the time and at times they shout at her and I think this is unfair. I have even seen and heard the manager do that same thing shout at her. I am sorry but I dont think it is right for the manager to do that.

I even heard the ladys SON shouting at her the other day, I so wasn't happy with that situation and the manager of the care home was sitting there saying NOTHING.

WHAT would you all do if a lady like this was in a care home where you worked.

I seem to be the only Carer that CAN talk to her without shouting, and I pride myself on that fact.

CA,

We have 3 residents on the same hall who scream incessantly. 2 are afraid. When asked why they are screaming they will verbalize thier fears. Sometimes we can "talk them down". We also have a "quiet room" low lighting, soft soothing music etc where you can take the resident and help them to feel relaxed, oftimes there is just too much stimulation for them in the common rooms. We may also take them to their rooms and put music on for them etc. All of this is on their careplan. When the intercessions mentioned above don't work.....they have prn anti anxiety meds ordered. This of course is the charge nurses decision. We must also have fulfilled all the alternate interventions prior to dispensing meds. (And of course it is also duly documented.) Is there anything on this resident's care plan in terms of intervention? One has to be careful because (at least in the states) just setting a screaming resident in a room is considered to be punitive, and is referred to as involuntary seclusion and constitutes neglect, in worse case scenarios abuse.

Our other resident screams (its difficult to make out her words.) when the brief is soiled or she is thirsty, primarily to have physical needs met.

You are doing really great with your resident. Keep finding that inner strength. She may not be able to verbalize it, but I'm sure your manner is a refreshing and affirming change for her.

Good luck and let us know...

Tres

Tres

CA,

We have 3 residents on the same hall who scream incessantly. 2 are afraid. When asked why they are screaming they will verbalize thier fears. Sometimes we can "talk them down". We also have a "quiet room" low lighting, soft soothing music etc where you can take the resident and help them to feel relaxed, oftimes there is just too much stimulation for them in the common rooms. We may also take them to their rooms and put music on for them etc. All of this is on their careplan. When the intercessions mentioned above don't work.....they have prn anti anxiety meds ordered. This of course is the charge nurses decision. We must also have fulfilled all the alternate interventions prior to dispensing meds. (And of course it is also duly documented.) Is there anything on this resident's care plan in terms of intervention? One has to be careful because (at least in the states) just setting a screaming resident in a room is considered to be punitive, and is referred to as involuntary seclusion and constitutes neglect, in worse case scenarios abuse.

Our other resident screams (its difficult to make out her words.) when the brief is soiled or she is thirsty, primarily to have physical needs met.

You are doing really great with your resident. Keep finding that inner strength. She may not be able to verbalize it, but I'm sure your manner is a refreshing and affirming change for her.

Good luck and let us know...

Tres

Tres

Originally posted by Furball

hahahaha...I thought you meant "resident" as in MD.

:roll i thought the same thing!

Originally posted by Furball

hahahaha...I thought you meant "resident" as in MD.

:roll i thought the same thing!

I do not know about England, but here where I am, the other residents have rights, a screaming resident would be tried on diffrent medications and if none worked they would most likely be sent to a behavior unit. The excessive noise is a violation of other residents rights.

UPDATE:

A few weeks ago the manager had some officials coming in to inspect the home ect. THE DAY before they were due the manager OUTED this little lady to a new Care home. And she isn't coming back.

Now I call that BAD MANAGMENT.

What is everyone elses views on this.

I have seen this happen before, yes it is very bad management. I have seen our behavior residents be shipped out when it is time for the state (the licensing agency who licenses our nursing homes) to come in. It is very sad, I think it all comes down to money, they get payment from those people even though they are violating all the other residents rights by keeping them there. The thing that bothers me the most, is that if it is a private pay resident then the management will ignore the behaviors because of money. I have even been told what to chart on so and so, so their behaviors don't look bad on paper. (Of course I don't, I always chart the truth). Right before state comes to certify them they ship them out like they have been handling the problem the whole time. And if it is a private pay they are usually only gone for the two weeks the state people are there. These are the reasons I hate my job, poor management. If only the public really knew how things were done, it might stop.

I meant to say: These are the reasons I think about leaving Long Term Care Nursing, I hate the management not my job, I love nursing.

Thankyou for the reply Sassy Nurse. I didn't think it was right either.

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