Contract Question

Specialties Travel

Published

I am a RN traveller with Trustaff. Recently, I completed a contract at a client facility in Columbus, Ohio. Trustaff according to my contract guarantees me 40 hours per week. Within my contract it is also stated that if the facility/OR is closed during the holidays the guarantee may not be honored.

My situation: during Thanksgiving week, I was scheduled to work the Friday after Thanksgiving as part of my 40 hours. Friday was a regular work day for the OR. On Wednesday, the day before Thanksgiving, the OR manager closed the OR for Friday because of lack of cases.

That Friday was my scheduled work day. I have been going back and forth with the agency trying to get paid for that Friday. I informed Trustaff as per their policy and protocol, about any and all hours that were not 40 to ensure that I would get my guaranteed hours.

Anyone have a situation like this? Trustaff is turning out to be a major disappointment.

Thanks in advance for your comments and suggestions.:yeah:

Happy Holidays All!

Specializes in Operating Room.

You must make sure everything is spelled out in your contract before you sign anything. There is a website called www.highwayhypodermics.com You will find alot of useful information here. There are alot of reputable companies out there. I am with 3 of the top ten companies they have listed. I have a real good recruiter @ Talemed his name is Joe. You can tell him that Chris Long referred you to him. He is very tenacious in getting you what you want and need from an assignment. Good Luck

Thank you for your response.

First, my contract does stipulate that I get paid my guaranteed 40 hours per week as long as I notify Trustaff if my hours at with the client facility will be less than 40. I did that according to their policy and protocol.

The charge nurse signed off on both days knowing that I was guaranteed my hours.

I did not falsify my hours. I did not mark my timesheet as hours worked but as hours due. I also sent numerous emails to Trustaff to immediately alert them of the low hours (per policy) of the hours due me. (I know you did not mention this, but just to clear the air for other readers).

Again, I explained the time lack on the timesheet, I faxed on Saturday.

I am paid weekly. I would not be able to make up the hours guaranteed.

Also, that was my last week of work.

My contract with Trustaff specifically guarantees me 40 hours per week, as long as I immediately notifiy them of low hours ... declared by the facility ( meaning not sick time on my part, absence, etc).

I took the matter to a contract/employment attorney who concurred with me that payment was due me and acted in my behalf to obtain the hours.

Thanks for the hook-up! Happy New Year!

Specializes in Everything except surgery.

It doesn't matter what the "paper" you signed states, it matters who you signed the "paper" with!

Specializes in L&D, OR, travel.

RE. Trustaff. HighwayHypo shows it scoring 19 out of 21 points in the ranking of travel companies. The ranking was updated in 2009. Only 2 criteria it lacks is health bennies on day 1 and insurance to DPs.

Sorry for the original poster who missed out on some pay over the holidays. In the OR where I work fulltime we are all (well most) clamoring for those days off around Thanksgiving and Chirstmas.

Deb in KY

+ Add a Comment