I'm new to staff develoment. I've found you must be extremely organized! Any ideas or tips regarding employee health and tracking systems would be helpful. I just started and came in on a bad situation with the CNA's trying to form a union. We have them dropping like flies. SO, I'm having to interview and hire. Any tips on interviewing skills/questions to ask during the interview process? Retention programs? CNA's are the backbone of the facility and I along with HR are trying to brainstorm on what we need to do to keep the nursing staff happy and feeling important. Bad morale in the building right now! I'm having to totally go through all the files,cert's.....basically everything and make sure it's all up to date and accurate. Apparently alot of things have been put on the back burner and I'm trying to clean it up. Any info on mainstreaming paperwork? Does anyone keep track of everything on the computer instead of on paper? Such as inservices? Then when it's the employees annual eval just print it off and put it in the ed file? I need some advice as you can see? So glad to have this website to go to.