i recieved a request for a TVF in May as my university did my transcript wrong and did not even sign and seal it, I Recieved a copy of what was sent and had to go to the head of school to sort it. The transcript was re done by my head of school who stamped and sealed it correctly this time as the last time it was done by student support whom did it wrong. I phoned the CGFNS to ask if this was what they needed to which they replied yes! as they could only accept from my head of school. my case was reviewed however the BON required extra info , a yes / no tick box paper which was also done by my head of school and stamped and sealed . well today I get a notification which is strange as they are shut and were sut yesterday as well asking for the TVF? due to inactivity? can anyone please help me understand this! the whole process is just driving me insane. my head of school is away on holidays now and I dont know what to do?