What to do when others wont answer their own call bells? - page 2
by eriksoln 2,419 Views | 17 Comments
A couple topics discussed earlier got me thinking about an issue that has come up for me frequently and I wanted to know what others think. I'm a travel nurse. I more often than not walk into a work environment that offers... Read More
- 3Jan 17, '09 by nrsang97Quote from lovehospitalHey I even started my own thread not long ago titled " how come nurses dont answer their call lights" But it was closed because some nurses got defensive and offended
Be careful now....
It wasn't that you said some nurses don't answer their call lights. I was HOW you said it. You implied that ALL nurses are lazy and don't answer their call lights.
- 1Jan 17, '09 by nrsang97I am the same way. Ask me for help and I will gladly do it if I am not busy. I even got lectured by my med surg instructor because she told me that this would be a problem for me. I do have some people that I don't want to help when they ask because they don't help at all. So I limit how much help I offer them.
We don't always have a nurse assistant in the ICU where I work and there are some nurses who will let a light go and go. I get fed up and finally answer it. I had one agency nurse tell me that she was tired of answering her light would I do it and I said "No, because I have answered it just as much and if not more than you. I have other things I need to do for my patinets." She fianlly answered her own light.
- 4Jan 17, '09 by heronQuote from lovehospitalHey I even started my own thread not long ago titled " how come nurses dont answer their call lights" But it was closed because some nurses got defensive and offended
Be careful now....
The thread was out before I could read the end, so I don't know about other members, but I was offended by the age-ist, historically inaccurate and disrespectful stereotyping going on.
Now ... derail over ... back to your regularly scheduled discussion.
Call lights on my unit are not a problem ... answering them reasonably quickly is a priority for us.
Since your manager said she was working on the problem, maybe it would help her if you kept an informal log of call lights answered for another nurse, ie rm #, nurse assigned and her response. A bit like being a tattle-tale, I know ... you'd have to decide whether you can live with that on a unit where your time on the job is limited.
Otherwise, the approach you've already described seems most likely to work. If you stop rewarding that behavior by picking up their slack ... maybe they'll modify it.
- 1Jan 17, '09 by MAISY, RN-ERWhere we are everyone is expected to respond if they are in an area to a call light; does it always happen? NO
I feel for any traveler as I see the treatment they receive when they arrive at any facility, I don't care how much they are paid, the patients still need to be cared for and treated safely-that's why I don't understand killing the travelers with the worst of the worst. Anyway, I say do what your conscious and time allows. Your first priority is your patient assignment, that being said....if you are there and can help do it. Who cares about the lazy ass(regardless if RN, LPN or CNA) the patient needs it and it's the right thing to do. Your wings will come later.
Remember the pitchfork is waiting for the lazy ones who purposefully don't do their jobs.
JMHO as always,
- 1Jan 17, '09 by eriksolnI'm glad to hear I am not the only one who gets burned up by this. Sometimes, I wondered to myself....."Do I have a complex about this or are my complaints valid"?
I think this is just one of those things you will always have to live with as long as you are a clinical nurse.
Truth be told, I'm considering OR nursing only because there are no call bells.
- 1Jan 17, '09 by hzrizenI will answer the bell if the nurse is not there and I am standing there. I make sure that the patient is ok then I let the nurse know. I expect the same in return. If the nurse is there I have no problem with telling them "your patient is calling" and I keep moving. I have been on the call bell side of things and I do as I would like done to me. For the ones who ride the call bell I at least make sure that they are safe by walking by even if I dont answer all of the time.
Best wishes to all.
- 1Jan 17, '09 by Virgo_RNIf I'm busy, or just walking past on my way to get something or in the middle of something, I'll at least look at the patient to see if they're in any observable distress. If they appear to be okay, I think it's safe to assume it's a routine call, and I'll let the CNA assigned to that room answer it. Obviously, if the patient is in distress or is climbing out of bed, I will respond and get help if needed. I think, for the OP, I would say it sounds like you are being used to "clean house", so to speak. I would just go, do your job to the best of your abilities, and keep your nose clean.
- 1Jan 17, '09 by eriksolnQuote from Virgo_RNYeah. Its an odd situation to be in, to say the least. Some nurses probably know I am there while their DON is trying to rid the unit of them. I will be facing fierce attempts at sabotage for sure (yes it happens, more than you would think).If I'm busy, or just walking past on my way to get something or in the middle of something, I'll at least look at the patient to see if they're in any observable distress. If they appear to be okay, I think it's safe to assume it's a routine call, and I'll let the CNA assigned to that room answer it. Obviously, if the patient is in distress or is climbing out of bed, I will respond and get help if needed. I think, for the OP, I would say it sounds like you are being used to "clean house", so to speak. I would just go, do your job to the best of your abilities, and keep your nose clean.
I've written posts to people who felt they were being brought in to help "clean house" too. I warned them not to let management pass the buck onto them. Said just what you suggested, "go, do your job to the best of your abilities, and keep your nose clean". Although my compensation for this position is even better than the avg. traveler position, I'm not being paid administrative wages. No need to let them rely on me to be a catlyst for change, thats their role.
Eh, I can do anything for 13 weeks. I will mind my own business and be done when I am done.