Resident Rights

  1. 0
    Does a resident have the right to demand who his caregiver will be? Is that consider a resident right? I have had two residents who have demanded or refused care by a caregiver because they only want a certain aide or nurse care for them. They don't want to forego care, but demand it on their terms. This is largely in part due to manipulation. I have one aid who takes over an hour everyday to give a bed bath. I need clarity. Thanks

    Get the hottest topics every week!

    Subscribe to our free Nursing Insights newsletter.

  2. 3 Comments...

  3. 2
    If a resident has a legitimate complaint against a certain aide I will allow them to refuse care by that CNA - after all, it also protects the CNA from false accusations just because someone doesn't like them.

    I will not allow a resident or family member to dictate what group of aides can/can not provide care. I have had 2 family members recently try that - they wanted to cherry pick their favorites - Ummm No - not gonna happen.

    In the last year or so it has become illegal in my state to allow a patient to refuse care based on the race of the caregiver.
    Bella'sMyBaby and noc4senuf like this.
  4. 0
    I aggree with Nascar; also have had them choose the gender. But, i tell them we can try but not guarantee if it will be a male of female caring for t hem.
  5. 1
    Hi, this is a sticky problem. I would call in the patient and family to find out why they dont want so and so and why they do want so and so. If there is a legitimate reason that has to be addressed appropriately. If it is a matter of personal preference/personality issues, I cant honor the request. Our female patients often request upon admission for female caregivers and I try to request that but your question sounds more specific.
    I once had a lovely CNA with dark skin and pale grey eyes, the patients often told me that she spooked them out. I had to stand firm and say that she cares for everyone and they have to get used to her unique appearance. I also worked with that CNA to ensure that she was providing quality care with patience and a smile.
    We do have a few popular CNA's who everyone wants, but there is no such thing as requesting them. I smile and say, tell us what you like about them and we will try to teach it to the rest.
    Good luck!
    Bella'sMyBaby likes this.


Nursing Jobs in every specialty and state. Visit today and Create Job Alerts, Manage Your Resume, and Apply for Jobs.

A Big Thank You To Our Sponsors
Top