cno lack of transparency, i am unable to contact the entry to practice assessors. unfairness i have been waiting more than others.
my wife who was a rn in our country applied to cno 18 months ago for license as a rpn(she studied in 2 years program). 12 months ago cno got all necessary documents. since then they do not answer phone and do not answer e-mails. their customer service is useless, all they can say is that: "your file is in line for assessment". in line for assessment for 12 months. is it reasonable?
they did answer us when we involved our local parliament member but answer was the same. when they answer they just give general answers like "we experience high volume of applicants". i am not even sure whether they really bothered to check the status of her file. w
we even contacted [color=#5b1094]office of the fairness commissioner but they do not part in personal cases(how convenient).
i personally went trough cno as rn an it took me less time to complete the process. i know other internationally educated rpns who completed the process in less time.
did anybody pay attention they do not advertise the contact information of their senior staff, all other provinces do. you need to fish around for that information.
Jan 15, '12
by NRSKarenRN, BSN, RN Moderator
Application for licensure for Internationally Educated Nurses (IEN) often will take several months longer than those educated within a country especially when applying for different level of licensure than one educated in.
Many Philippine nurses have similar laments about the California and Maryland Board of Nursing take more than a year processing applications. With economic recession, many governments have cutback staff while license applications are at an all time high.
Most nursing boards do not list staff publically for privacy concerns and/or to prevent flooded voicemails/inbox,especially when staffers are on vacation.
I suggest your wife send a letter re her issues to BON return receipt requested might be best way of getting a response.
Last edit by NRSKarenRN on Jan 15, '12