Quote from charlies
Competency would be my first choice. Is that a characteristic? How about experience? Probably not a characteristic either. O.k. then...attention to detail. I don't want to end up with a jujebee sewn up inside of me. :stone
I find it interesting that you said competence. Back when I was a doctoral student, I studied under Jean Watson (of caring theory fame) and was a close friend to her student assistant (a fellow doctoral student).
During the course of our studies, both us had serious health problems -- and both of us had assorted problems with incorrect diagnoses, incompetent caregivers, etc. We both concluded that the caring theorists had missed something ... because when we were the patients ...
we both wanted professionals who "cared enough to get it right."
While I value caring and compassion, I'm paying the professional for competence. Without competence, everything else is undermined.
Intelligence, diligence, skill, committment to getting things right, etc. ... this is what I am paying for and expect to receive. I prefer it also come with compassion, sensitivity, empathy, etc. ... but the bottom line is competence. As the J&J advertisement said, "If caring were enough, then anyone could be a nurse." I liked that ad.