When doctors don't return calls..... When doctors don't return calls..... - pg.3 | allnurses

When doctors don't return calls..... - page 3

I cannot provide specific details, but I did have a terrible shift last night. Not only did I page a doctor multiple times regarding a patient who was deteriorating, but I also telephoned the same... Read More

  1. Visit  gentlegiver profile page
    0
    I'm in LTC too. We are lucky, the on-call asnwers back within 15 minutes, it maybe a PA or NP but in a crunch I'll take anyone! On the rare occasions they do not call back I recall the service and let them know this is call #2 and I need a call back 15 minutes ago its urgent. The service will hunt them down & hound them at that point.

    If for some really strange reason they still do not call back in 15 mins, I ship to the ER, then consolidate notes into a huge documentation feast! Dr's don't like having it in offical records that they didn't bother to call back.
  2. Visit  diane227 profile page
    1
    First of all, document each time you try to contact that physician. After you have tried a couple of times, you should contact your charge nurse or nursing supervisor. You don't say what type of facility that you work in. If this is LTC, then I would call EMS. If I were in a hospital, I would insist that the chief of staff or the administrator on call be called. I would also enlist the help of the ICU charge nurse. Most hospital are required now to have in place a rapid response team that can be called any time you feel that a patient is sick and someone needs to see them immediately. It does not matter if the doctor gets mad. He/she needs to answer their phone.
    rnlately likes this.
  3. Visit  morte profile page
    2
    i work agency, so it can be even stickier. Had a patient with a lower GI bleed, the doctor involved was infamous for being rude/arguementive, put a page out, no call back...think I tried twice. That was my limit, at this point patient was sitting in a puddle of blood. Sent patient out to ED. Doc calls back well after the patient was gone. I was prepared for an ear full. All I got was, "well I know we have been having trouble with the service, and sometimes you just have to do what you have to do".
    Altra and netglow like this.

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