Pet Nurse??

Nurses General Nursing

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while i have answered several discussions over the years this is my first thread. my question involves the use of the term "nurse". i thought that the term was protected by law in most states. my understanding was that only people who were rn's or lpn's could use the title nurse. am i wrong?

over the past few years, i have seen ads of a veterinary corporation (banfield) looking for "pet nurses". a typical ad looks like this: taken from the banfield website at http://www.banfield.net/careers/other_positions.asp.

description

general function the petnurse supports the veterinarians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. duties and responsibilities act as the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian's productivity. lead veterinarians and veterinary medical team through the cycle of service and communicate with the other team members to maintain the flow of patients. provide professional, efficient and exceptional service at all times. this includes performing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets. educate clients about optimum wellness plans, preventative care, pet health needs, any diagnosis or treatment, hospital services and other issues. obtain relevant information and history from clients and maintain proper and complete medical charts. ensure the safety of pets, clients and team members by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. perform other duties as assigned. petnurse profile working condition: physical ability - ability to work with and around pets (and clients) with complete comfort, confidence and ease (i.e., dogs, cats, birds, reptiles, etc.). ability to regularly stand, and to reach and feel with hands and arms. ability to frequently walk, stoop, kneel, or crouch, and to lift or move up to 50 pounds. work schedule - ability and willingness to work a schedule that may include a variety of shifts, including evening, weekends and holidays, and may vary from week to week based on business needs. required capabilities: compassionate commitment to pet care - clearly, confidently and professionally presents the pet treatment recommendation as an advocate for the pet, gaining the client's agreement to proceed with the treatment best suited to the pet's current condition and long term health. communication skills - reads, writes and speaks fluent english, using appropriate grammar, style and vocabulary. correctly spells commonly used english words and medical terms. fluent in spanish in markets where local population is predominantly spanish speaking. ability to multi-task- manages multiple medical, diagnostic, service and/or administrative tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. customer service skills - consistently provides clients and pets with attentive, courteous and informative service. gains and shows personal satisfaction from delivering good service, seeing pet health improve and satisfying clients. problem solving skills- quickly determines when subtle indicators of medical conditions can result in threats to pet health/longevity and questions clients to identify causes; transmits accurate and complete patient medical history and status to the veterinarian verbally and through petware. intellectual ability - accurately and consistently follows instructions delivered in an oral, written or diagram format. mathematical ability - ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. computer skills - comfortably and confidently uses a computer and specialized software to check clients in and out, update client and patient records, and conduct and balance daily transactions, among other things. required attitudes: integrity - firmly adheres to the values and ethics of banfield, the pet hospitalĀ®. exhibits honesty, discretion, and sound judgment. cooperativeness - willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. tolerance for stress - maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, maintains composure and friendly demeanor while dealing with stressful situations. flexibility - is open to changing situations and opportunities within the hospital and is willing to perform all tasks as assigned. is available and willing to work all hours required to ensure hospital functions efficiently. willing to assist other area hospitals as needed. independence - able and willing to perform tasks and duties without constant supervision. education and/or experience high school graduate or equivalent. associate or bachelor degree, veterinary technician certification or licensure or one year of related experience preferred. benefits: pt team members enjoy the following benefits: competitive salary and bonuses 401(k) retirement savings plan employee assistance program basic wellness plans for one pet 20% discount off banfieldĀ® veterinary care not covered by wellness plans 15% discount off qualifying merchandise at petsmart superstores waltham pet food rebate program 15% discount off club rates for "rapid results platinum memberships" and above at most bally total fitness clubs ft team members enjoy the following benefits in addition to the benefits listed above: medical, prescription, dental and vision insurance life insurance for team members and dependents health and dependent care flexible spending accounts short and long-term disability insurance accidental death & dismemberment (ad&d) insurance up to 21 days of paid time off per year basic wellness plans for up to three pets we are a drug-free, smoke-free, equal opportunity employer. company policy, federal and state laws forbid discrimination because of age, color, race, religion, sex, disability, sexual orientation or national origin

i don't have a problem with banfield in general. in fact i don't know much about them. i just have a problem with the term "pet nurse" when we are/should be considered veterinary technicians. the other problem that i have is that the banfield "pet nurses" do not have to have any training in veterinary technology in order to be considered a "pet nurse" although it is preferred. several years ago the veterinary technician community wanted the change the title to veterinary nurse. the ana told our association (navta) that the terminology was illegal in many states. so i was wondering why banfield can use the term "nurse" and the veterinary community as a whole cannot. seems strange to me. oh and for the record, i prefer to be called a veterinary technician.

fuzzy, cvt

Grandfathering (becoming certified without going to school) is becoming a thing of the past in all but a few states. By 2010, it will most likely be done because the AAVSB who administers the test will require proof of graduation from an AVMA program before a person is allowed to sit for the exam. Many states are also finally looking into changing their practice acts. This will define more accurately what duties veterinary technicians and other staff can perform within the hospital setting. All I can say is that it's about time. For more information go to http://www.aavsb.org.

Fuzzy

Specializes in Nursing Ed, Ob/GYN, AD, LTC, Rehab.

I recently had an experience with a vet tech. When I brought in my cat to get his yearly vaccines I was informed that last year they gave him one they shouldnt have and they were very sorry. Of course I was upset but no harm no foul. They owned up to it and I believed they were going to do right by us, suuuure. So that same visit after they inform me of the mistake the tech goes and gets the vaccines ready for the vet. The tech comes back in and insists on take my cat temp rectal. I protest like ever year because he gets really upset but again I finally let her have my cat and she does the temp. In the process my cat of course freaks out like I warned her, she lets him go and he jumps off the counter. As Im watching him walk around he is limping, and still does to this day! I was beyond furious and sent her out of the room, what an attitude she had about that. Then the Vet comes in and appolgies and give him his shots. I ask to speak to the owner. A good 15 minutes later the owner comes in telling me that once again, they gave the wrong vaccines to him. Now Im pissed. To make a long story shorter the owner finds out the vet tech drew up the wrong meds and the VET didint double check them. The owner brings in the tech and fires her. I have since never returned to that place. I tried to report this to the state but guess what, techs are not tracked like nurses, there was no way for me to insure that this mistake didnt just get swept under the rug. This tech could walk down the street and continue to work on animals and no one would ever now.

My point of this story is if Vet Techs want the title of nurse they need to be held to the same accountability as us human nurses. When that happens I will gladly share the title with them cause I do believe they are the closest thing pets get to having a nurse. I think though that the standard of care is just not there yet, even at a basic pet level of standard of care.

Specializes in ER, ICU, L&D, OR.
Sounds like Banfield is trying to tap into a new breed of student...tech or assistant sounds so much less important

I am currently a vet tech (not certified by choice) and have never went through a vet tech program (save for a high school class on vet-tech basics). The last I heard you could actually get certified based on experience alone (I believe it was two years full time at a vet with references and then off to take the test you go). I have worked at a vet since I was 16 (so about 9 years now) and started by working for the NOW president of the vet assoc. Just from my personal experiences with other techs who I work with, both experience-based learners and those who went to school (who by the way have no clue what-so-ever), we should in NO way be considered nurses of any type. Technician is a sufficient term and this comes from someone who actually has been allowed to do way more than most techs are allowed to by title. I WANT to be a nurse, not just an overated assistant like I am now. I love working with animals, but even the Vets I work with say they became a VET because they believed that working with animals is easier and way less stressful. Jeez, if one of our patients die the owners usually have them replaced in short of a week. Unfortunately, pets are considered replaceable whereas people are not. The difficulty of the job, both physically and emotionally should match the title!

I know a guy who had his wife replaced within a week, after she died , and he also got a new set of golf clubs.Nothing wrong there.

Specializes in Adult SICU; open heart recovery.

I would be absolutely furious. Vaccines are not benign, especially in cats. There is a type of cancer in cats that's linked to vaccinations, and although it's rare, it's still a big deal when it's your cat that gets it. My friend's cat died a very sad and untimely death from this tumor.

I would be so angry if I were you. It's good you won't go back to that vet; is there a board you can report this vet hospital to? If the tech has no legal accountability, wouldn't the vet then be accountable for what others working under him do?

What scares me most of all is taking my dogs to get their teeth cleaned, knowing that the anesthesia is usually left to the support staff, regardless of whether they have any kind of formal education. That absolutely terrifies me. I stopped going to my old vet in large part because I was so disturbed by the high rate of turnover in his support staff, most of whom seemed to have on the job training only. I chose to start taking them to a really good teaching hospital that delineates the roles of the front desk staff, assistants, and veterinary technicians. I feel a lot better about taking my animals there.

I recently had an experience with a vet tech. When I brought in my cat to get his yearly vaccines I was informed that last year they gave him one they shouldnt have and they were very sorry. Of course I was upset but no harm no foul. They owned up to it and I believed they were going to do right by us, suuuure. So that same visit after they inform me of the mistake the tech goes and gets the vaccines ready for the vet. The tech comes back in and insists on take my cat temp rectal. I protest like ever year because he gets really upset but again I finally let her have my cat and she does the temp. In the process my cat of course freaks out like I warned her, she lets him go and he jumps off the counter. As Im watching him walk around he is limping, and still does to this day! I was beyond furious and sent her out of the room, what an attitude she had about that. Then the Vet comes in and appolgies and give him his shots. I ask to speak to the owner. A good 15 minutes later the owner comes in telling me that once again, they gave the wrong vaccines to him. Now Im pissed. To make a long story shorter the owner finds out the vet tech drew up the wrong meds and the VET didint double check them. The owner brings in the tech and fires her. I have since never returned to that place. I tried to report this to the state but guess what, techs are not tracked like nurses, there was no way for me to insure that this mistake didnt just get swept under the rug. This tech could walk down the street and continue to work on animals and no one would ever now.

My point of this story is if Vet Techs want the title of nurse they need to be held to the same accountability as us human nurses. When that happens I will gladly share the title with them cause I do believe they are the closest thing pets get to having a nurse. I think though that the standard of care is just not there yet, even at a basic pet level of standard of care.

Ann954n I sorry to hear about your kitty's bad experience. Was this vet tech credentialed ie schooled, passed the national exam, etc., do you know? If she was credentialed and therefore a member of her state association, you might have some recourse by contacting your state vet tech association (go to http://www.navta.net to find a list). In any case person was still working under the doctor's license. The doctor can be brought up on charges along with the vet tech in some states. Again this depends how your state veterinary practice act is written and enforced.

The only way that vet techs will be held accountable is to have the public tell their legislators how important this is to you. Most of us do not want to be considered nurses but we do want some regulation as to whom can call themselves veterinary technicians. Most of us want good state practice acts, standards and education to follow in our chosen careers. Those who don't are like the person who mistreated your cat. Therefore they should not be considered veterinary technicians. They only way to get some legislation and control is to make this a public issue.

Fuzzy

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