Since I managed worker's compensation claims, lets look at this aide's situation in a different light. First of all, I don't think that management is really taking the situation in the perspective that they really should. Although this is a psych unit, there has to be some accountability here. I think that there should be some consequences for the patient and some sort of "treatment " or "debriefing" that should occur with this aide, particularly after her physical abuse situation, which I hope she reported this to her employer, who should have filed a first report of injury. As
this is work related , it is required by law to be reported, particularly if there were any injuries. If no injuries occurred, then an incident report would be appropriate as per this facilities receptive policies. There is still an ongoing "injury" which sounds more mental then physical at this time, which is continuing to occur without resolution. Her employer , who is the only one with any power here, ( aside from her resigning) should take some necessary actions to ensure, a safe work environment. It does not sound like this has occurred, and I would take it up through risk management and have her file a worker's compensation claim for her injuries. I assure you , management will take action then, because it will hit them where it hurts, in the wallet! I urge you to take action, the aide should continue to advocate for herself and her safety. If she doesn't
and decides to just take this, she will not be the last one to have this happen to. Remember , as Nurses, we are the largest group of medical professionals, together we can be heard!