How do I do this without hurting anyone?

Nurses General Nursing

Published

I work part time in homecare. I took on a case about a mile from my house. I love this little elderly lady. She has become very dependent on me. She takes my heart away. But at the same time...she calls me nearly every day. Most of the time it's things that she needs to call her MD for. She has very little help at home.

Her family members tell me that a lot of the times, she doesn't let them help her. They also say that she is getting around better than she puts on. Without being judgemental, I can only assess what I see and what she tells me.

She asks me to take her to the doctor's offices and get her meds for her. That is way above and beyond what my agency is wanting me to do. I volunteer to do this from time to time. Now she wants me to be the only one to do it and she says that she doesn't want any other nurse out there to help her. She only wants me. I have explained to her on numerous occasions that there will be times that I can't always be the one to help her. She said she will send the other nurses away.

She had someone helping her to the doctor's office appointments, but when I started helping her out, she told the other person to get lost. I told her to call her back and ask her to help her when I can't. She refused.

In January, I have to move in with my dad part time to help him recover from his surgery. I will be returning to school as well to finish my BSN....I will still be working full time at that hospital. I have to tell her that I can't come out other than when the agency sends me which is only once a week. She relies on me more than that.

How do I tell her? What would you say? My agency said that they would take me off the case for 3 weeks if I needed to break away and she resisted. What do you think?

Specializes in Transplant, homecare, hospice.

Thank you everyone for all your replies. I have really been enlightened! I feel like I now the confidence to tell her when I see her on my scheduled visit tomorrow morning that I will only be able to see her once a week. And I think I "AM" going to take a couple of weeks off from her. I'm going to tell her that I have other obligations. And I'm NOT lying, I do. I'm also going to instruct her to get back in contact with her friend who was taking her to the doctor's offices. I can't be the one taking her anymore. Technically, we aren't allowed to do that.

I'm going to print of the phone number to our agency so that she is able to read it and tell her to call them in between visits because I won't be available all the time.

Thank you so much. This has been very helpful.

;)

Specializes in OB, M/S, HH, Medical Imaging RN.

I'm going to print of the phone number to our agency so that she is able to read it and tell her to call them in between visits because I won't be available all the time.;)

Make that: I won't be available. Period.

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