Our door to EKG times are not good. They should be 10 mintues or less. I have to do a PI project to help us decrease our times. Right now when a patient arrives to the ED, they stop at registration to give name, dob and complaint. If they state chest pain, the registration person calls the charge nurse (who has a full assignment) and the person is brought straight back and EKG and triage is done at bedside. If no open rooms, the EKG is done in one of the triage rooms. However, we run into situations where registration is not telling us the complaint, the triage nurse may have the patient in the triage room when the patient adds on a complaint of chest pain to their original complaint and now we are past the 10 minutes, and other issues.
What is your process to get EKGs done quickly? The only thing I can come up with is doing EKGs in triage and not having the patient stop at registration first.
Any ideas would be appreciated.