Hola to all and welcome to December. Call it a socioeconomic, or demographics, patient population, or clientele, I am one of those who believes that education and socioenomics are the biggest factors in how patient and family members will behave, which is actually the biggest factor that makes or breaks my day.
After transitioning to the ER I am loving it. The days that I dislike the most, however, are when my patients are consisted of low socieoeconomics and education. I'm sure you have had experienced these folks; demanding, doesn't know how to ask properly, doesn't do anything for grandma or grandpa at home but now suddenly wants everything done and toenails polished, impatient, no acknowledgement of authority, entitled, unappreciative, etc etc. For example, I was getting report the other day and some family member came by nursing station to ask for help. Instead of proper "hello, my dad needs help, may we get an assistance?", she snapped "we need help and yal just sitting there" and I can say I observed these kinds of behavior consistent with low education/socieoeconomics. I mean, a kid doesn't even speak like that.
After numerous encounters with different people of race, socioeconomics, and education, it seems very clear to me that those with higher marks in those two factors are most well behaved, proper people who makes my day smoother and not so much regrettable; family members eager to help their own, always uses proper english such as "please" or "may I", uses full sentences, not demanding, not entitled, patient, etc, and I can speak with my conscience clear that these were people of higher socioeconomics and education consistently.
So those of you who worked from all spectrum of education and socioeconomics in clientele, do those factors ever make a better working place? My goal is to move my way towards the area with higher marks in those two. Tell me your honest experiences. Thank you
