call backs

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We are now doing call backs in ER. Feels like a huge HIPAA violation. Is it? Do you leave a message? I don't feel comfortable doing these. Any remarks?

Specializes in Emergency Dept. Trauma. Pediatrics.

The Nurses have to do them at my facility.

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Specializes in ED.

We did them in our ED for many months. We all hated them. Especially since there was a script and, of course, it was hokey. I think it ended because we all slowly just started doing less and less of them. /shrug

DC :-)

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