call backs

[pm2rn]

We are now doing call backs in ER. Feels like a huge HIPAA violation. Is it? Do you leave a message? I don't feel comfortable doing these. Any remarks?

[~Mi Vida Loca~RN, ASN, RN]

The Nurses have to do them at my facility.

[DC Collins, ASN]

We did them in our ED for many months. We all hated them. Especially since there was a script and, of course, it was hokey. I think it ended because we all slowly just started doing less and less of them. /shrug

DC :-)