I am new to case management, although I manage a group of anticoagulated patients where I work. Now I am taking on Diabetes patients and want to know some things
-what educational resources have you found helpful
-do you have any motivational techniques?
-how do you get through to non-compliant patients
-what protocols or procedures do you follow
-what problems or things should I look out for or avoid
-how long do you spend with patients typically
-tell me about your goal setting and how you measure goals or set the goals, how long each goal typically takes, etc
-what resources do you have to overcome challenges like, no money for meds or testing supplies, picky eaters, little income for food, patients with other family members who eat differently, different cultures, etc
Any and all advice is appreciated!