New case management position

In a hospital? Insurance company? Home health? We need to know in what capacity in order to answer

As the above poster noted we need to know the setting. Also what you will be doing (UR and/or Discharge Planning/Chronic Life Planner) and what population you will serve makes a difference in our responses as to what you should expect. However, no matter what your responses to our questions are, you should definitely expect a large learning curve and a lot of hard work. You have not signed on to a position that will be easy, but this does not mean you will not like your job. Good luck.

Are you a UR Nurse only, D/C planner only, a Chronic Case Manager Only, a Coordinator for another facility only (Acute Rehab, Hospice, etc), or are you performing both UR and D/C planning within the hospital setting?