Published May 17, 2011
pedspnp
583 Posts
What are your thoughts on letting staff giving the ok to have family members walk in and ask you to see a rash etc when not even seen in your practice and allowing people who don't work there hanging out in the receptionist area where info is displayed
I think the later is a hippa violation and the first just unprofessional
NPinWCH
374 Posts
You're right on both, though the latter is probably a potential Hipaa violation until something actually happens. In my state, the BON clearly states that I cannot offer my medical opinion or prescribe unless the patient is a patient and has a chart. The office rules, my contract and the HR manual clearly state that family members of employees can only be seen by appointment.
I usually say something like, "You probably need to see your doctor or NP about that" or "I have an open appointment in an hour. I can see you then..." Yeah, people don't like it, but my employer says no, the BON says no, so I'm gonna say no as well.
CRF250Xpert
233 Posts
No hanging out when I am in charge. And "will you take a look at my freinds/mom's/neighbors xyz" is another no. Not as a walk in for someone who doesn't belong to me. If the person is in my panel - sure - after I see my PTs who have been waiting for days to see me. I'm easy to get along with, but I'm not letting the staff abuse me. A preceptor once told me (and it musta stuck) "don't let the nurses do that to you - WE are at the top of the food chain".
Thanks as a new np I quite have not figured how out to draw the line in a way that does not come across as being above them, the nurses in the office have a chip on their shoulder as it is . Granted I am a new np less than 2 years but every referral I make they run off to dr x not my supervising md to get his opinion. They have been told to stop by me and management. I have told them they need to come to me and discuss it and if there still a question she can call my supervising md but that is a lost cause
lckrn2pa
167 Posts
Hallway consults, don't do 'em. One of the topics brought up in our legal/ethics class in PA school, no chart means there's no reason to deliver care.