So I do my first follow up on one of my intro letters. I got myself prepared, had notes in front of me. A little start up script for a gatekeeper, for the attorney, for a voicemail, so I wouldn't panic. Had in my head answers to all sorts of questions. And I'm a nurse, I answer questions ALL DAY LONG EVERY DAY. But sure enough, he asks a question (what kind of things do you help with) which I had the answer sitting in front of me, and I still go and start tripping over myself and rambling and sounding totally idiotic. He said he'd keep my card on file (and he actually did seem to remember my letter, woot!) but oh what a failure. Which I wouldn't really mind a "no" so much as I'm just not happy with my performance here. I sounded like such a nitwit. So my plan, recover from this with a can of Dr. Pepper (my comfort food!), do my other follow up call tomorrow when I can sleep and gain some confidence back. And actually think before I start rambling. Sheesh. And then with this attorney, send a letter next week thanking him for speaking with me, and actually answering his question, and to please remember me if he needs my services in the future.
I feel like a new grad nurse again, and that just is a poopy feeling. I'm so used to being confident in what I do, it's tough being a newbie again!
On the bright side, at least my first phone call as a CLNC is out of the way!
Well got a return voice mail from attorney 2, who already has some nurses he works with and is happy with. (Of course he does, he's a successful medmal attorney!) Of course, already have a follow up letter in the mail to him. So I think my plan is to send an email thanking him for the return call, and to keep me in mind if needs something when they're busy or in my specialty. That way I don't waste his time bothering him with a phone call, but I do get to follow up rather quickly.
So, I've successfully made contacts, have not successfully gotten a client yet. Will focus on the fact that I sent awesome letters (thanks sirI for the help!) and did do my follow up, will improve on the phone calls though.:) Now to find a couple more prospects to start anew with...
Well done, Wooh! Good to keep your name in his rolodex in case they do end up with a heavy case load in the future and need a hand. And, it was good practice for you for the next attorney!
Specializes in corrections, legal, med/surg, ICU,CCU,.
We all have those moments. It takes an average of five years to get up and running. So what now. Today is a new day and you go back out. Keep marketing, keep networking and you will suceed. I got my CLNC in 2002 and my business just started to heat up in 2006. It is growing by leaps and bounds. Network with other LNC's. Several places to are LNCExchange on yahoo groups and J.E.R.K forum on google groups. There are many experienced LNC's who are willing to share their knowledge. Also join AALNC both the national and local chapter.
Bluehair
436 Posts
Well done, Wooh! Good to keep your name in his rolodex in case they do end up with a heavy case load in the future and need a hand. And, it was good practice for you for the next attorney!
Keep up the good work!