Typical Day with Aetna as a Telephonic Case Manager


I've recently been offered a position with Aetna as a Pediatric Case Manager. I tried searching through the threads and didn't see anything that really answered my question. What does your typical day look like? I have a 9 month old son who we will obviously have childcare for but will I have time to see him throughout the day if we hire a nanny? I understand you have telephonic appointments but do you stay online between these appointments? Or use this time to do charting? I tried to ask in my interview and because this is a somewhat new position (not fully telephonic - will be seeing patients in the hospital on occasion) they were not super helpful. I appreciate any insight!


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I am curious about this as well. I recently had a phone interview for a similar position. How long after the phone interview did they get back to you? Have you accepted the position?