Triage Nursing in Family Practice

Specialties Ambulatory

Published

Hi. I would like to know if there are any RN's doing triage ONLY in family health or community health clinics and what are the advantages and disadvantages of this specialty.

I know the hours are good, but otherwise what are the challenges and advantages.

I found a job as a triage nurse in community or family practice setting. I did ask questions during the interview, but I think I missed something. I was quite anxious.

I'm now questioning my decision to leave my employer of numerous years and taking a risk. I have done some triage, but the family practice center would include triage for some pediatric and maternity patients. I do not have experience in this area. It does not appear the community clinic has specific software to triage. Nurses refers to a book with triage advice as needed. Of course, I do understand that nothing is as good as experience, but they tell me I will learn with practice. I was informed that I could research protocols in a triage family practice book.

I look forward to leaving a very stressful job with on call and strong emphasis on quality management of very non compliant patient's. The focus of quality which may effect reimbursement, the QAI initiatives and spreadsheets and overkill is taking a toll on my nerves. We are evaluated and graded on quality outcomes with my present employer.

I asked about training in the community health clinic and was informed the training would depend on how fast I learn. So I came here to see if any nurses could fill in the pieces and enlighten me a little about what I may be getting into. Thanks for any tidbit of information you can provide.

Specializes in ambulatory/primary care.

I've been working as a staff RN in a large federally funded community health clinic and a big part of my job is triaging walk-ins and phone triaging. In my experience, sure a book would help with the basics, but I have found that it ultimately comes down to with the providers at the clinic feel comfortable seeing and how they prefer certain patient situations are handled. While nursing judgment is needed, decisions on how to address most patient situations are very provider driven.

Marisette, do you still have this job and how do you like it? I have an interview for a similar opportunity.

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