Survey

[bandaidexpert]

Our facility went through our annual survey this week. I have been through 25 surveys in my career and this was by far the strangest. I had a surveyor ask me to interview a resident while he stood behind the privacy curtain to see if she told me the same things she told him. I really had a problem with this(violation of resident's rights). I was misquoted by a surveyor resulting in a D class 3 tag. The team that surveyed us were rude and condescending and just plain nasty. The supervisor stated to the DON, I love to intimidate your staff and see them sweat and cry. I posted a thread awhile back about surveyors and thank goodness Catsrule brought me back to reality, however, I really feel that the survey process is a way for us to provide better care to our residents, but at whose expense, when the staff all want to walk out? Do you all feel this surveyor was justified in his request? More to the story but just gave sordid details. Thanks

dawn:confused:

[tex]

Getting cited for someone w/documentation not doing a S. Change, is something that they look very hard into. I know where you are coming from, we have a resident that fluctuates also and periodically has transfusions. What a ride for your facility and You. Tex

[Catsrule16, RN]

Not true to the same team with IDR's in SC. May be state specific to the survey agency. I've been to several facilities that IDR'd some of my tags. No hard feeling on my part. The facilities have a job to do just as I do. I am human and may not have had some information that had been thinned from a record. Good luck with the IDR!

[bandaidexpert, BSN, RN]

Thanks catsrule. I have a friend who is an ex surveyor and I emailed him but haven't heard from him. We are still hangin' in there. dawn