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Site FAQ

Frequently Asked Questions About Allnurses

The following Questions and Answers are available to help you become familiar with the site. If you have a question not listed please leave us a message @ Contact Us.

Who/What is allnurses.com?

allnurses is the largest nursing community in the World. It's a niche community of nurses, educators, students, and professionals. We are a Nursing Career Support and News site for nurses and students. Our mission is to Empower, Unite, and Advance our members by providing a community where they can grow and succeed in their career. Our members represent more than 60 professional nursing specialties. Since 1997, allnurses is trusted by nurses around the globe.

What is "allnurses Certified"?

It means we trust the author, their services, content, and contributions. They have been reviewed and meet the standards as set forth by allnurses. Views stated in articles (or any topics) labeled as "allnurses Certified" are those of the writer and do not necessarily reflect those of allnurses, its parent company, or its staff.

Do you offer medical advice?

We are not a medical advice website. If you are seeking advice for an illness or injury, please contact your healthcare provider. We are a networking community for nurses, nursing students, and educators.

Do you charge for membership?

Membership is completely free.

Do you offer an ad-free experience?

Yes, we offer an ad-free experience - Premium Membership. Every member has the opportunity to upgrade their membership. To learn more about our Paid Memberships visit Need More Options? Upgrade!

What do the badges next to a member's name represent?

Community badges are achievements (aka Trophies). They are visual representations of each individual's status, rank, knowledge, skills, and achievements within the community. A badge can be earned (Trophy) or awarded (Medal). Each badge will have a points value (coming soon) some valued more than others. The goal is to collect as many badges as possible. To learn more about our badges read Community Badges.

Someone posted my copyrighted material. How can I get it removed?

Allnurses.com INC, expects users of allnurses.com to respect the intellectual property rights of owners of content found on websites, and other protected works. It's our policy—in appropriate circumstances and at our sole discretion—to disable or ban the accounts of people who repeatedly infringe or violate the intellectual property rights of nonconsenting owners. Read more about our Copyright Policy. Submit a DMCA Takedown Request.

How can I start a new topic?

You must be logged into your account to submit a new topic.

Choose a forum that you want to post a topic, for example, the General Nursing forum (found by clicking NURSES > GENERAL NURSING in the main navigation). Or, if you are a student, one of the student forums like the General Students forum (found by clicking STUDENTS > GENERAL STUDENTS in the main navigation).

When you are in the forum you can click the ADD NEW TOPIC button to start a topic. Add a title in the box. Be sure to keep the next box clicked NO. Complete the body of the post. Scroll to and click, SUBMIT TOPIC.

Click Add New Topic button

If you have problems, please leave us a message @ Contact Us, detail the problem you are having including any error message you receive.

How do I leave a comment?

You must be logged into your account to submit a new comment.

Find a topic you want to leave a comment. On landing on the topic page, scroll to the bottom of the last comment on the page. You will find the editor page which looks something like this...

click-to-reply-to-topic.jpg.050cca34744c78724f302ee6415ed8bf.jpg

Just start typing your comment in the box where it says "Click to Reply to this topic...". When finished click Submit Reply.

Can we use your cartoons on our site?

You are free to share our cartoons on your website or social networking account as long as you don't make changes to them. If you want to use for anything else please leave us a message @ Contact Us.

Can we promote our website/product on allnurses.com?

Please do not post your messages on the site that are primarily for promotion or advertising of any website or products (ie. no self-promotion). If you have a product or website that you want to promote please leave us a message @ Contact Us. You may also be interested in our Brand Partnership Program.

How can we get our products in the allnurses Magazine?

Please leave us a message @ Contact Us if you want to promote your product/service considered for publication in our allnurses Magazine.

Can you delete my account?

Please submit your request @ Contact Us.

The following occurs whenever we receive a request to remove an account:

  1. Rename the account to Guest or Anonymous.
  2. Stop all emails
  3. Remove all personal information
  4. Close account

Once an account is closed it cannot be reopened.

IMPORTANT: It does not include removing posts (ie. Topics/Comments). Whenever we remove posts it disrupts conversations on the site. The community gets upset because they took the time to participate in your messages.

How do I delete my posts?

Only staff can delete posts. Deletion requests are not always granted as it disrupts the continuity on the boards. There are exceptions including removal of personal identifiable information. To maintain your anonymity, we will consider removing or editing the topic.

If you would like a thread/post removed please leave us a message @ Contact Us and state a reason for deletion and staff will get back to you.

How can I change my user ID name?

To change your user ID name, you must be logged into your account. Look in the upper right corner of any page and click ACCOUNT (it is to the left of your Profile Photo). Then scroll to and click ACCOUNT SETTINGS.

When that page loads, click CHANGE NAME. When that page loads, complete the box NEW DISPLAY NAME, then click SAVE.

If you need any help making the change, please leave us a message via the Admin Office (members only) (you must be logged into your account), submit three (3) choices for a new name, and the Administrators will make the change for you.

How do I add a Profile Photo (avatar)?

To change your Profile Photo (avatar), you must be logged into your account. Look in the upper right corner of any page and click your profile photo (located to the right of ACCOUNT). You will then be taken to your Activity Wall.

Look for the Profile Photo in the upper left of the wall and click the IMAGE ICON.

Follow the instructions to add/change the photo (UPLOAD/IMPORT) or remove (NO PHOTO), then SAVE.

If you are unable to make the change(s), please leave us a message @ Contact Us, detail the problem you are having including any error message you receive when attempting to make the change.

How do I complete my Profile information?

To complete your user Profile you must be logged into your account.

Look in the upper right of any page and click, ACCOUNT. Scroll to and click ACCOUNT SETTINGS. Then scroll to and click PROFILE SETTINGS. When the box pops up, complete the information, scroll to and click SAVE.

How can I reset/change my password?

You can use our Lost Password Recovery Form to create a new password. Upon submission, a new password and your username will be sent to you using the email on your account. If you experience difficulty with this, please contact via Contact Us.

To change your password, you must log into your account first. Look in the upper right corner of any page and click ACCOUNT (it is to the left of your Profile Photo).

Scroll to and click ACCOUNT SETTINGS. When that opens, scroll to and click PASSWORD and EDIT. Complete the REQUIRED boxes and click SAVE.

If you are unable to make the change, please leave us a message @ Contact Us, detail the problem you are having including any error message you receive when attempting to make the change.

How do I change my email address?

To change your email, you must be logged into your account.

Look in the upper right corner of any page and click ACCOUNT (it is to the left of your Profile Photo). Then, scroll and click ACCOUNT SETTINGS. Next, scroll to EMAIL ADDRESS and click EDIT.

When that page loads, scroll to NEW EMAIL ADDRESS, enter the new email and click SAVE.

If you are unable to make the change, please leave us a message @ Contact Us, detail the problem you are having including any error message you receive.

How do I cancel my Paid Membership (Recurring Subscription)?

You can cancel your subscription via your Paypal account.

NOTE: Instructions below may change but you should be able to find it by looking for "automatic billing"

Here’s how to view your preapproved payment information:

  1. Click Settings next to "Log Out".
  2. Click Money, banks and cards under "Profile" on the left of the page.
  3. Click Set automatic payments in the "Automatic payments" section.
  4. Click the agreements you want to view.

How do I send a personal/private conversation? I keep getting a message that says I am allowed to send "0 messages a day".

Members are required to have 15 quality/substantial (not merely boosting post count) public board posts in order to utilize the private/personal message (pm) system. This was implemented in an attempt to stop people from abusing our Terms of Service policy and spamming the members.

Once members have at least 15 public board posts and want to send a private message: click ACCOUNT in the upper right of any page. Then click, PRIVATE CONVERSATION. Once the page loads, click, COMPOSE NOW.

How do I upload an image from my computer?

Here are the steps for inserting an image in a post when using images from computer files.

  • Click CHOOSE FILES
  • Upload (Open) Image
  • Wait until upload is complete
  • Move the cursor in the post where the image is to be located and click to see a flashing cursor
  • Return to CHOOSE FILES and click the PLUS SIGN (+)
  • The image will be inserted in the location chosen

Do you have a list of U.S. Boards of Nursing?

You can find our list at U.S. Boards of Nursing.

What is your Nurse Innovators Program?

If you create something for nurses to read, share, buy, or use … You are a nurse innovator and we want to work with you.

Our Nurse Innovator Program will help Nurse Innovators achieve exposure, growth and a wider audience.

You can find more information at Nurse Innovators Program.

What is a Brand Partnership?

The Brand Partnership Program is a marketing collaboration between allnurses.com and organizations that offer nursing related products and services.

If you want to increase brand awareness, sales, traffic, and customer base than contact us today. We want to work with you.

Simply put, the Brand Partnership Program is built specifically to reach our audience (nurses + nursing students). We can work with you one-on-one in creating a successful marketing campaign. We are flexible and have experts (ie. content writers, videos, graphics, etc) in-house to fit your needs.

You can find more information at Brand Partnership Program.

How do I embed social content when posting?

One of the coolest features on allnurses.com is the ability to embed social media content in topics and articles. Add that extra piece of commentary or information to your post and show off your feature-rich content. Watch the following video to see how it's done...