I recently started a contract with a doctor's office. It's for mental health patients in the DDS system.We get a ton of those faxes for refill requests from pharmacies. My office manager has asked me to follow up on these to see if the patient needs them - pulling the paper chart, seeing when the last medication was ordered, if it's been long enough calling the care provider for the client and asking if they need more medications. My question is - does anyone else do this? I've always worked in hospitals and skilled nursing facilities and I've never done anything but shuffle these refill requests from the fax machine direct to the shredder box at all other places.Thank you in advance for any feedback, adjusting to office life feels a bit strange.