Patient Reported Me To Nurse Manager

[giantumbrella]

I work on a medical psych unit, and a patient reported me to the nurse manager, I feel horrible about it. He said I was incompetent and started pointing at me in front of everyone, which caused me to feel incredibly embarrassed. I went to take his vital signs and the bp cuff was too small for his arms. I told him I'd be back in a few minutes to retake it, and he asked me to "make it quick" so he could relax. I went to take one more patients vitals, then got a bigger cuff (about 4 min) and when I came back, he told me he had enough and for me to leave. I respected his space and left, but then 15 minutes later I went to take his blood sugar and he told me off and reported me to the charge nurse. The charge nurse just walked by me and made a face like she was annoyed with him (not in the patients view) but I still feel stupid. In report, everyone was told the story and how the patient hated me. I'm really new, and very frustrated, anyone have any advice? I used to love psych nursing, but after today, I feel like everyone was talking about me, and I feel insure and self conscious.

[Ntheboat2]

oh, goodness. like the others said...get used to it! i know it can still suck when a patient doesn't like you....even if they think they are the king of england and that they're about to give birth to a baby that doesn't exist...we still expect them to like us because we are great and that's what any LOGICAL person would do!! keyword being logical.

i've had a few patients who thought i was someone that they knew from their past...a daughter or a sister. sometimes, they may not like you simply because it's impossible to like everyone! other times they may not like you because they are delusional and mistake you for someone they had a negative experience with. it IS a psych unit! you might even find that the patient who caused you so much stress this one day won't even remember who you are tomorrow..for future reference.