Not sure what else to do...incompetent admissions

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I'm just so frustrated. I am trying to apply for the ADN program in case I don't get into the BSN program and all I am waiting on is 1 transcript to post. I have like 5 transcripts, so it's a pain applying anywhere!

I had all 5 sent to the ADN program, but my St. Louis U one never arrived. Ok...I'll resend. Never made it. Ok...i'll have it sent to me and then I'll hand deliver it. Still "can't find it." Even though I turned it in myself!! So I can't apply until they have it...

I have tried called my admissions officer every day for 2 weeks and she won't return my calls. I try calling another admissions person...won't return my calls. I've tried emailing...won't email me back.

This is so annoying. Why won't they call me back??? I don't know what else to do.

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Do what I did. Call or email the President's Secretary, send any supporting documents (ie, receipts for transcripts, emails, etc), and give specific dates and names (assuming you've already PERSONALLY spoken to each department head...use the chain of command). Once their managers are aware, the fire should be in the pants. If that doesn't work, go to the campus news paper. If that doesn't work, contact the board of directors. If that doesn't work contact your state congressional representative (hit them where it hurts...the power of the purse). Unlike a US rep., your state rep is a phone call away. I had a problem once and called her at home. She spoke to me, and then called the school president the next day...problem solved. The school had dropped me from my classes because they hadn't received payment from the Veteran's Admin. We've become regular friends. Never surrender. Make yourself a nuisance.

One more thing. Instead of hand carrying it, have it sent to you, then send it registered mail. Then you'll have proof that they received it.

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Thank you so much for the tips! I'll have another transcript sent to me and do that.

Thank you!

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Specializes in ICU, ER, HH, NICU, now FNP.

I solved a similar issue by writing to the chancellor. Problem solved - overnight - with one email.

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I called the director of admissions and she's fixing it now. Success!

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