Published Jan 19, 2005
callthesup
10 Posts
Or other names, a team that is called when the floor nurse feels a patient may need to be assessed by someone else...
Please tell me your experience with this, your opinion, and why was it instituted.
talaxandra
3,037 Posts
I remember in my staffing year - a hundred years ago - having a patient who was clearly going to code. Although we paged him, we had no way of getting a resident up, let alone ICU, so we moved the bed into the middle of the room, took off the head and foot of the bed, brought in the crashcart, put on monitor leads, drew up drugs, and waited. My job was to wait, phone in hand, for her to actually code, then call switch. It was awful.
We instituted a MET (medical emergency team) response program about four years ago, to decrease ICU stays and improve patient outcomes. It's been very successful, and I think it's brilliant!
The criteria for calling a MET call is laid out, as follows:
Respiratory distressThreatened airwayAll respiratory arrestsRespiratory rate >30 or Oxygen saturation Difficulty speakingAll cardiac arrestsSystolic BP Pulse rate > 130Sudden drop in GCS (> 2 points)Agitation or deliriumRepeated or prolonged seizuresSerious concern about patient[/u[Unexpected post-procedural painFailure to respond to treatmentUnable to obtain assistance
Respiratory distress
Threatened airway
All respiratory arrests
Respiratory rate >30 or
Oxygen saturation
Difficulty speaking
All cardiac arrests
Systolic BP
Pulse rate > 130
Sudden drop in GCS (> 2 points)
Agitation or delirium
Repeated or prolonged seizures
Serious concern about patient[/u[
Unexpected post-procedural pain
Failure to respond to treatment
Unable to obtain assistance
There are signs about the criteria at every station, and all staff have a card attached to their ID badge which lists the criteria, too. A MET call can be initiated by any member of staff, which is great when we and the doctors disagree about how much assistance is needed.
It only works if the MET people are on board - initially we had a few calls for vasovagals and such, where they would arrive and say "Why were we called for this?" but that doesn't happen any more.
I remember one of the clinical coordinators saying that over 80% of arrests were on patients nurses had previously flagged as being of concern - our ICU bed stay has dropped, and our outcomes have absolutely improved. In addition, we now have clear treatment indications of many patients - far more of them are documented as Not For Resus, and we also know about whether or not they're for MET calls.