Managning PSA/STNAs?

[jencroy]

So how did everyone learn to manage their aides as a new nurse? What about the pushy ones, or the over eager ones who really made your job ore difficult without intending to? Im a new nurse and find that this is the biggest struggle I have. It's not the delegation that gets me, its getting the over-eager ones to take a step back and just do their jobs. Especially in todays world where most Aides/Techs are trained in house rather than in a classroom/clinical curriculum

[classicdame, MSN, EdD]

you have to be firm and you have to be right. Know your policies. Try not to antagonize anyone because a GOOD aide can be a real lifesaver. Help them sometimes to encourage team effort. Be explicit in your directions (once you have taken his blood sugar, look me up and tell me the result. I need to know right away).

[Been there,done that, ASN, RN]

I have been traveling and agency for 5 years now . I have seen many different areas/hospitals/ CNA's.

The last facility I worked at, had the CNA's with the worst attitude and work ethic(exactly liked you described).. that I have ever seen in 30 years of nursing.

Since the majority of the staff was new grads and agency.. it was accepted as the norm.

I started writing incident reports.. each and every time a CNA refused my direction. (that is usually the first sentence of their job description " UNDER THE DIRECTION OF A REGISTERED NURSE") We are responsible for everything that they do, or don't do.

Management actually thanked me, it did make some difference, the CNA's knew it was me and would no longer look me in the eye.

But they would do what I (always politely ) asked them to do.

My response from thread of May 7 from RNBeauty 23

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