Learning the computer system at DaVita

[Joni's Mom]

Hi,

Just was wondering how long did it take you to get comfortable with the computer system at the out patient Davita clinics?

We are now a Davita clinic and I'm struggling with learning the Snappy live chairside, any suggestions will be appreciated.

Our old paper system seemed so much easier, and flowed so much better than this computer system. How do you Triage the pt. in? Do you Triage at the chairside, whats your system?

Thanks in advance

[twansp]

I took me about a good 3 months to really get comfortable with snappy of course you know many people are resistant to change but trust me after you get used to it you will not want the paper trail at all

[kidneynurse]

I took me about a good 3 months to really get comfortable with snappy of course you know many people are resistant to change but trust me after you get used to it you will not want the paper trail at all

Our company was just acquired by Davita. Overall i think it is positive, but changing to the Davita way is a nightmare. We had to change our entire way of treating the patient. We now string machines intitate treatment, stop treatment in a different way. this is just a partial list. But chairside Snappy may be my breaking point.i never new it could take so long just to chart that you gave a med. I hope it doesn't take me that long to become comfortable with it. Any one else with a suggestion

[wordsmith]

Hi--I hope after a couple months you're a little more accustomed to the chairside Snappy. It's slow (it was part of the Gambro system and DaVita incorporated it into Snappy) and somewhat redundant with all the password stuff, but you do get used to it after a while. On one screen I've memorized the letters for "patient watching TV" and "no complaints" and stuff like that, and for entering the meds, so it goes a little faster. Supposedly the new program they're beta testing in some of the clinics is a lot better. It combines Snappy chairside, Snappy at the desk, and Duck.