I got my CES report recently. It took CGFNS people to evaluate my documents in 7 weeks after they have receive my license from my country. My countless follow-up with a combination of endless e_mail and phone call and several encounters with unproffesional costumer service resulted in 7 weeks of waiting time. Luckily I am in United States right now that I was only calling their office via domestic calls only. Imagine you are outside this country and trying to get in touch with them.
If there are rude costumer service there are also good people at CGFNS. A certain Brian was very polite and accomodating. He help me and my wife with the report. As for those people who have not got their report yet here is my advise to you;
1. Never be afraid to call their costumer service and demand for your report to be finished in their prescribed time. They promise 4 to 6 weeks and so be it. They should finish the report as promised.
2. Send them e_mail eventhough they are not responding. I was able so send them at least 50 email. I got no reply.
3. Do not lose hope. We are doing this thing because we want to be legalized here in the United States. Other people goes here in this country and remain illegal. We Nurses follow the law. GOD is with us.
4. And last is whatever your religion is, I advise you to pray. Pray that someone above will intervene and make it possible.