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Intake Questionnaire

Posted

I'm working on an interdisciplinary case challenge being given by the IOM. We're trying to find a comprehensive solution to support the mental health of aging veterans. Our approach will start in the ED but I have 2 questions that I need your help with because I've never actually worked in the intake part of the ED...

1) Does everybody get asked whether they're a veteran?

2) Is intake done by paper form, Q&A with the RN by a computer, both together, either depending on the hospital?

I'd really appreciate your input!

ixchel

Specializes in critical care.

Two questions for you:

1. How do you know the respondents on this very giant anonymous message board really work in an ED setting?

2. How do you know they are actually telling the truth?

You need to contact managers of EDs to ask these questions. The answers you get here will NOT be reliable or valid.

The case challenge is fictitious and we've been given less than two weeks to present a budget, timeline, short and long term solutions, identify stakeholders, read 81 pages of background data, identify community resources, and do our own fact-based research where necessary. etc etc etc

I'm just polling on something that's not really pivotal to the process so give me a break. With that kind of paranoia, I could walk into the ED, ask a receptionist myself and suspect she's lying to me too.

ixchel

Specializes in critical care.

I'm just polling on something that's not really pivotal to the process so give me a break. With that kind of paranoia, I could walk into the ED, ask a receptionist myself and suspect she's lying to me too.

No, not really. If she's the receptionist at the hospital, you know she's actually employed by one.

I believe, by your follow up post, your instructor actually expects you to do this legwork yourself. Like, literal legwork.

If you ever have a care planning, med, or patho question, this site is great for that. But questions like this are not appropriate because, again, nothing anyone claims can actually be verified.

ixchel

Specializes in critical care.

1) Does everybody get asked whether they're a veteran?

2) Is intake done by paper form, Q&A with the RN by a computer, both together, either depending on the hospital?

1. I don't work in an ED, so I can't say for sure. I can say that we only spot the inpatient veterans by their tats and their regalia (hats, etc.).

2. Due to EMR requirements and portability of information from area to area within a hospital, I imagine all EDs now use electronic interviewing with the nurse at the computer. Anything that has to be done in paper form at my facility is immediately uploaded to electronic form via scanning.

Now, go ask REAL people. Not internet people.

Ixchel, your understanding of my assignment and responsibilities is inaccurate. Your answers have been not only not helpful but condescending. Whether this was my fault for not conveying the problem clearly or yours for reading too far into it is beside the point- I'd rather not hear any more input you have to share on the matter.