How NOT to get sued in Workers Comp?

[Nursethatknows]

I took my first position as a Medical Case Manager in Worker’s Compensation a few months ago. I’ve been trucking along, feeling more and more comfortable about my skills until…

Last week was terrible. I got yelled at by an employer, an adjuster and a provider, all before Wednesday. By Friday, I had angered one of my injured workers and was shopping for excellent Liability Insurance. 

For those of you with experience, what’s the one piece of advice you wish someone had told you when you were starting out? 

[sleepwalker, MSN, NP]

I would suggest reviewing the issue(s) with your supervisor...something is not right when an employer, an adjuster and a provider are calling with complaints/issues. 

It's hard to make specific recommendations without knowing what the issues/concerns are about.