Healthcare workers were heroes (well, for a little while)

Published

  1. Have general manners / respect / kindness from patients and their families in the last 2 years . . .

    • 2
      Increased
    • 4
      Decreased
    • 3
      Stayed the same

  2. When it comes to verbal abuse from patients and their families in the last 2 years, I have experienced . . .

    • 3
      Much more
    • 1
      A little more
    • 4
      No change
    • 0
      A little less
    • 1
      Much less

  3. Hostility and tension due to patients and their families in the workplace in the last 2 years has . . .

    • 6
      Increased
    • 0
      Decreased
    • 3
      Stayed the same

  4. In the general public, I feel that compassion and empathy in the last 2 years has . . .

    • 0
      Increased
    • 6
      Decreased
    • 3
      Stayed the same

  5. My work setting is . . .

    • 1
      Emergency room
    • 2
      ICU (any) / PCU / Medsurg
    • 1
      OB / Postpartum
    • 0
      OR / PACU / Day Surgery
    • 1
      Oncology
    • 0
      Psychiatric Unit
    • 0
      Public / Community Health
    • 1
      Home Health / Hospice
    • 3
      Other

9 members have participated

Specializes in ED, ICU, Public/Community Health.

In 2020, a healthcare worker couldn't get from home to work without seeing signs touting their hero status. Soon following were teachers (homeschooling is hard, y'all!) and other essential workers putting their health at risk to keep the country's infrastructure running.

But how's all that gratitude, goodwill, and "we're in this together" coming along now?

I've been hearing snippets here and there of not only patient and family verbal abuse, but the public in general being, well, just plain rude. Was all that hero talk just rhetoric? Are we all experiencing compassion fatigue? Mental health issues? A shared global trauma? Or maybe it's just me. 

Chime in on the poll. I'm very interested in what the rest of the country is experiencing at work with patient and family interactions.

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nikkulele77 said:

I've been hearing snippets here and there of not only patient and family verbal abuse, but the public in general being, well, just plain rude.

That pre-dated covid.

nikkulele77 said:

Was all that hero talk just rhetoric?

Yes.

Okay, some of it wasn't. On an almost-daily basis I have a patient or two who makes a point of saying something along the lines, "thanks for taking care of us sick people;" sometimes they even add, "no, really"

The hero talk from large organizations? Yes, that usually has other motivations, in my experience.

 

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