Published Mar 20, 2014
Janis Joplin
30 Posts
Whether it from members that work in a hospital/nursing home setting. The management consists of
HR, Admin etc.
At my last place of employment there was only a DOC and an Operations Manager, who divided his time
between where I worked and at a sister nursing home. There was also reception, payroll and your charge nurses, etc..
What are the normal management titles and what are their responsibilities?
From my understanding the DOC did the hiring/firing/disciplining, while the operations manager made sure that
the books were balanced.
Larry77, RN
1,158 Posts
This question is very specific to the type of facility and/or the organization. I can give you a quick hospital answer but even that is variable depending on the organization. In a hospital you usually have, in order:
Staff Nurse
---responsible for the patients under their care
Charge Nurse
---responsible for minute by minute department operations, ultimately responsible for all the
patients in the department
Associate Nurse Manager (can be called: Assistant Nurse Manager, Shift Manager, Shift Supervisor etc)
---Very site specific responsibilities, could be schedule, could be patient flow, could be
responsible for the "shift", reports to Manager
Nurse Manager (sometimes more than one depending on the size of the department)
---Has responsibility for whole department, budget, benchmarks, hospital initiatives, usually
signs off on all hiring/firing with the assistance of Associate (and usually input from
Charge Nurses). Reports to Director.
Director (can have multiple departments under them if smaller hospital)
---Larger initiative responsibilities, ultimate responsibility for all departments under them,
usually spends most of time in meetings, answers to "region" rather than site specific,
reports to Chief Nursing Officer
Chief Nursing Officer (CNO)
---Responsible for all nursing departments, reports to CEO, regional/national leadership,
direct reports are the Directors for each area of specialty
Chief Operating Officer (COO)
---Responsible for all non-nursing departments and usually building etc, also reports to CEO,
regional/national leadership
Chief Financial Officer (CFO)
---Obvious responsibilities, works with CNO, COO, Directors and sometimes Managers on
budgetary goals and department flex/fixed budget measures. Reports to CEO,
regional/national leadership.
Again this is just a generality of some hospital's org chart. If you were a new Manager coming into a new job one of the first things you would ask for is the Org Chart...you want to know who reports to who and how the hospital is structured because it is so different depending on your company.
Hope this helps a little...
Larry