Feeling Like I Know NOTHING!

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I graduated in May 2010. I've been working at an assisted living facility on overnights since the beginning of November.

One night, I had a lady fall. She whacked her back pretty good and also hurt herself when trying to catch herself. Called the MD on call and had to wait for a call back. Called her daughter/DPOA in the meantime. The daughter was super upset I hadn't treated her for pain. She was demanding I give her tramadol TWO tabs. Her order was Tramadol one tab. She argued me on this. I told her we should wait on pain meds in case her mother is sent to the ER. Long story short, I ended up giving her Tramadol one tab. Received an email from DON today stating that I should not have done so.

Apparently- this was the wrong decision. I didn't expect the doctor to want her sent to the ER. She asked me if I thought she should be sent and I said I didn't think it was necessary- but she still ordered her to be sent.

Meanwhile, my aide had gone up. Patient requested a heating pad for her back where she hit. The aide got it. I didn't know until I went back up and removed it. But had to chart that she received it. So I also got an email from DON saying always apply ice first, not heat.

My question- can the DPOA get me for "not treating" her mother if I hadn't given the pain med?

...None of this was ever brought to my attention until today. This fall happened about 3 weeks ago. But my DON was auditing the chart today and read my notes from that day. And that leads me here...

for me....

unwitnessed fall= neuro checks automatically. (which is good, because we can catch things early, but darn.. sometimes I feel like I am doing endless neuro checks on our frequent fallers!!)

notify MD and family

skin assess for baseline and to treat any injuries

treat complaints of pain with appropriate medication (but I try to avoid narcotics that would alter LOC)

complete incident report and witness statements

detailed chart note

if frequent faller, assess for UTI/infection.

assess/chart qshift for 3 days status post

and of course sent to ER for any large injury, altered neuro checks, or at family/MD request

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