Enrollment Counselor not responding

[Clear Gummy Bear]

Has anyone had any issues with their enrollment counselor missing appointments? My enrollment counselor started out fantastic. After I sent in my transcripts and had them evaluated he has been gone. He said he would call me the Friday after they were evaluated, but I never received a call (a little over a month ago). Between this period and now I have set (2) appointments with my counselor and he has not called me for either of those calls. As of now I am missing a couple of pre-req courses and my GPA is a 3.8. I have no idea what to do at this point besides taking my pre-req and continuing on course. I really just want some of my quick answers, answered. That is all.

Should I call to schedule another appointment. This will be the third attempt to contact him.

After he missed the first appointment, I e-mailed - no response.

[Clear Gummy Bear]

I am having issues catching my EC as well. She refuses (in a nice way) to respond to my questions via email and wants to schedule phone convos. When I give her my availability (I work nights and a lot of OT since I'll be going to school and want to bank some extra money) and she doesn't email me back for days - after all my available days to speak have passed! She just did it to me again. I asked her nicely to please answer my questions via email since her schedule is opposite to mine. We shall see what this next email says. It's very frustrating tho.

My EC does not even respond to my e-mails. I have not attempted to contact him again. I am going to work on my pre-reqs and go from there. It's just super annoying, because I wrote down questions and woke up early for my calls since they're in a different time zone.